- Walgreens (Norfolk, VA)
- …+ Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service , ... to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful… more
- Leidos (Chantilly, VA)
- …Support practices. + Working knowledge of Microsoft Windows Support and customer service tools (eg, ticketing or CRM systems ). + Strong verbal and written ... ( **MDS** ) division at Leidos is seeking a Customer Service Representative responsible for providing prompt,...customer interactions in the organization's ticketing or CRM system . + Update and maintain customer records… more
- Sharecare (Richmond, VA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of ... Customer Service Representatives and/or Engagement Specialists. Responsibilities include the coaching,...being articulated to patients and customers. + Monitors phone system and call volume throughout the day; ensure the… more
- Highmark Health (Richmond, VA)
- …and/or in person from individual members, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer complaints. Ensures ... **Preferred** + None **EXPERIENCE** **Required** + 6 months of Customer Service in a customer ...Ability to take direction and to navigate through multiple systems simultaneously. + Ability to maintain composure under stressful… more
- Southern States Cooperative, Inc (Leesburg, VA)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum ... multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing, sales and service … more
- Concentrix (Richmond, VA)
- Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description **JOB DESCRIPTION** The Seasonal Customer ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine...Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System : Windows 10+ RAM: 8GB or higher + Processor:… more
- Capital One (Richmond, VA)
- Work From Home - Customer Service Coordinator - Estates **Are you looking for a challenging role that includes the convenience of working virtually at home? Then ... GED, or equivalent certification + At least 2 years customer service or call center experience +...the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the… more
- Cardinal Health (Richmond, VA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops...systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents ... Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour,...Intermediate level knowledge in Salesforce, Five9 (or similar telephony system ), and Qualtrics preferred * Familiarity with KPI's such… more
- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service Center ... (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and...email related to grant financial management, payment processing, and system navigation, offering timely and courteous service .… more