- Walgreens (Mechanicsville, VA)
- …and recommending and implementing improvements to resolve problems. + Experience providing customer service to internal and external customers, including meeting ... of recurring or high priority issues. + Maintains records of customer and/or client interactions, records details, complaints, comments, andaction taken. Responds… more
- Consolidated Electrical Distributors (Richmond, VA)
- …and efficiently. Counter Sales/Warehouse Associates are responsible for providing exceptional customer service , knowledge of materials and ensuring our ... Essential Job Functions: * Deliver professional, courteous, friendly, accurate customer service . * Use computer and RF...sales orders, inventory and enter information into business management system * Read customer orders, work orders,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and ... Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery, and system reliability. * Technical… more
- CACI International (Springfield, VA)
- …processing systems . * Coordinate with cross-functional teams to ascertain system requirements such as functions, input data, output data, techniques, controls, ... Business Systems Analyst Job Category: Information Technology Time Type:...Business Analyst to assist in the interpretation of financial system business requirements for IT staff supporting the Federal… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of sales goals etc. Sets up ... Sells general merchandise to customers exercising professional selling techniques provides service which anticipates and exceeds customer expectations. Operates… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... judgment in handling confidential information with discretion. + Knowledge of office management systems and procedures + Proficiency in MS Office (MS Excel and MS… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... candidate pipelines for current and future hiring needs. + Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity. +… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... ability to craft compelling outreach and proposals + Proficiency in using CRM systems (eg, Salesforce, HubSpot) to manage pipeline and track activity + Skilled in… more
- Cardinal Health (Richmond, VA)
- …in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems , telephony + Strong communication/ customer service skills + ... a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** +… more
- Quality Technology Services, LLC (Ashburn, VA)
- …to lead through influence and to be a proactive partner with a strong customer - service orientation. + Problem solver at a tactical and functional level, possess ... the P&L. They will also be accountable to ensure 100% uptime, customer satisfaction, employee development/retention, and successful management of change as we… more