- Red Gate Group (Springfield, VA)
- …and reporting requirements. This position combines strong technical knowledge of federal financial systems with a customer service -oriented approach to help ... maintain user guides, FAQs, training materials, and business process documentation to improve customer self- service . + Create and run SQL queries and VBA scripts… more
- M. C. Dean (Alexandria, VA)
- …and checklists for service calls, routine maintenance, and commissioning tasks. + ** Customer Service :** Field customer service requests courteously ... + Communication (Written and Verbal) + Problem-Solving + Critical Thinking + Customer Service **Desired / Advantageous Qualifications:** + Delta Controls… more
- Ryder System (Richmond, VA)
- …Ensure Employee Services staff have the training and tools to meet and exceed customer service expectations. b** **ilingual is a plus Shift hours vary / ... Specialist). Ensure contact center staff have the training and tools to meet and exceed customer service expectations + Serve as point of contact for any case… more
- Chinook Systems (Arlington, VA)
- …personnel and tasks. + Keep a customer oriented mindset and provide excellent customer service at all times. + Disseminate information both in writing and ... (PWS) requirements. In this role, you will manage Computerized Maintenance Management Systems (CMMS) and Government Resident Management System (RMS) such as… more
- CACI International (Springfield, VA)
- …+ Familiarity with basic-complex networking concepts and troubleshooting. + Excellent customer service skills and ability to communicate technical concepts ... System Administrator Accounts and access as required by customer . + RHEL, Windows, and/or Storage administration experience. +...+ Experience working with trouble ticket reporting and tracking systems such as Service . + BA/BS (or… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- M. C. Dean (Fairfax, VA)
- …situations to resolve issues and ensure the continuous operation of fire alarm systems + Provide exceptional customer service by communicating effectively ... professionally with clients, addressing their inquiries and concerns + Deliver excellent customer service and maintain positive client relationship + Communicate… more
- BAE Systems (Sterling, VA)
- …ConMon and system authorization packages + Attend Security-related meetings with customer and external service providers + Provide security design guidance ... **Job Description** At BAE Systems , we promote a strong, collaborative culture and...with fellow members of the project team and external service providers in accordance with the NIST 800-171 Risk… more
- Eaton Corporation (Manassas, VA)
- …customers' power problems at every stage of the power system . The **Power Systems Solutions** group is a full- service systems integrator with the ... future of Power Distribution through real world application and customer service . **It's time to make connections,...you'll do:** **Position Overview:** The **Electrical Engineering Services and Systems ** global service team is one of… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills; ... **Responsibilities** + Providing fault and performance monitoring and proactive event management service utilizing EM standard tools for supported systems . +… more
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