- Pearl Interactive Network (Richmond, VA)
- …of services provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming ... calls and other work types to assess customer service quality, accuracy of information, and...process improvements. + Experience with call monitoring tools and systems for tracking quality metrics and customer … more
- System One (Arlington, VA)
- …preferred (PL-100, PL-200, PL-400, or MB-200) Desired: + Experience with Dynamics 365 Customer Engagement applications (Sales, Customer Service , Field ... business solutions to a worldwide workforce. We develop and maintain a cadre of systems and applications using SaaS and PaaS solution that helps protect lives of US… more
- Eliassen Group (Richmond, VA)
- …+ Ability to balance detail with departmental goals/objectives + Ability to foster customer service as needed + Ability to translate business needs and ... **Senior Business Systems Analyst - Commercial Loans** **Anywhere** **Type:** Contract...problems into viable/accepted solutions + Ability to provide customer support for core platform capabilities and/or system… more
- Leidos (Chantilly, VA)
- …elements. + Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. + Strong written and oral communication skills ... efforts of our diverse and talented people who are dedicated to our customer 's success. We empower our teams, contribute to our communities, and operate sustainably.… more
- BAE Systems (Wallops Island, VA)
- …media - Assess equipment and lab functionality - Provide effective customer service - Operate Navy tactical systems in accordance with provided procedures ... **Job Description** Join BAE Systems ' Intelligence and Security Solutions division and be...SCSC government representatives This position is controlled by the Service Contract Act (SCA) and is classified as non-exempt… more
- City of Norfolk, Virginia (Norfolk, VA)
- …years of experience + No experience 10 How many years of experience do you have in customer service ? Customer service may be defined as dealing directly ... Maintenance Supervisor II will ensure that operational goals and service expectations are consistently met or exceeded, contributing to...of the carpentry shop: + Utilizes a work order system to assign, monitor, and ensure work orders are… more
- Amazon (Herndon, VA)
- …hard data. The successful candidate must have a proven track record of customer service , possess excellent verbal and written communication skills, and ... in operations room/center dispatching, data center security operations, physical security, customer service ; and the ability to multi-task. Key job… more
- Ensono (Richmond, VA)
- …to Manager, MF Programming **Key Areas of Focus for this Role** + Fulfill customer service requests (CSRs) for mainframe CICS customers in a timely manner ... Mainframe Systems Programmer - CICSRemote - United StatesJR011666 **Position...standards (for productivity/scalability purposes). + Provide key support for customer migration services (new customer transitions) as… more
- Pegasystems (Dulles, VA)
- …environment supporting web applications with a focus on operational delivery excellence and customer service * Possess customer obsession and proven empathy ... technical operations and service reliability process with focus on cloud service and delivery, including handling and mitigating customer escalations *… more
- BAE Systems (Reston, VA)
- …you are ready for a new and exciting career, then come join our team! BAE Systems is looking for a Systems Administrator Desktop Services to provide support to ... our government customer on an upcoming opportunity. Duties include, but are...limited to: - Administer, integrate, and/or deploy existing desktop system applications to ensure packaging support and desktop builds… more