- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... internet service and connectivity related issues pertaining to operating system , PC, and browser configuration.** + **Demonstrate advanced product knowledge and… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …perform the job successfully, an individual should demonstrate the following competencies: + Customer Service - Manages difficult or emotional customer ... materials as coordinated with the Government; + Utilize government systems to thoroughly document coaching sessions; + Respond to...situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to… more
- SHI (Richmond, VA)
- …assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses, ... information to diverse audiences and can facilitate effective communication between others. + Customer Service : Can proactively seek out customer feedback,… more
- Siemens (Norfolk, VA)
- …keeping records and documentation. This position will also provide on-site product and service training to the customer . Our Electrical Installers ensure safe, ... trial runs, investigative tests, repairs, and overhauls of building automation systems . Activities include installation and check-out of electric and electronic… more
- Amazon (Herndon, VA)
- …has built a reputation for excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2 most innovative. Amazon Web Services ... for building or managing full application stacks from the system (Linux or Windows) up through a custom application,...analysis and presents periodic reviews of operational performance to customer - Provides detailed reviews of service … more
- Signet Jewelers (Fairfax, VA)
- …when to shift personnel from one department to another to provide superior customer service . + Investigates and handles customer complaints quickly, ... interpersonal communication skills. + Excellent floor awareness to provide superior customer service . + Willingness to work under immediate supervision.… more
- CACI International (Arlington, VA)
- …and identify solutions to enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and ... champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality Levels of team performance. + Escalate incidents to… more
- Walgreens (Chesapeake, VA)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on ... a positive customer experience. Models and shares customer service best practices. + Monitors ...have a working knowledge of all computer and technology systems and software. + Provides for the safety and… more
- Deloitte (Mclean, VA)
- …with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service * Salesforce | Deloitte unleashes the powerful ... and Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life.… more
- Mass Markets (VA)
- …+ Work closely with other team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing training ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more