- City of New York (New York, NY)
- …providing guidance, support, and professional development opportunities to ensure high-quality service delivery and achievement of program goals. - Project ... reports and work closely with the Senior Director to ensure effective delivery of program objectives. Key Responsibilities - Lead Employer Engagement Operations:… more
- S&P Global (New York, NY)
- …product, and support teams to ensure a cohesive approach to client management and service delivery . If you are passionate about driving revenue growth and ... function, including customer roadmap development, renewal playbooks, and customer experience delivery standards. + Lead change management efforts to embed new ways… more
- Sharecare (Albany, NY)
- …the Director. + Provide clinical/coaching oversight to team to ensure consistency in service delivery to drive contract outcomes. + Collaborate with the ... the team of Care Managers to include formal performance evaluations and delivery of performance feedback. + Appropriately utilizes diagnostic tools and reports to… more
- Rochester Regional Health (Rochester, NY)
- …budgeting, resource allocation, and policy development, to ensure efficient and effective service delivery . + Quality Improvement: Lead initiatives to enhance ... of care. + Innovative Practices: Implement evidence-based protocols and streamline care delivery to enhance patient outcomes. Empower Teams, Transform Lives + Direct… more
- Lionbridge Technologies (Albany, NY)
- …and innovation briefings that reinforce partnership strength and growth potential. Service Delivery & Performance Management + Ensure flawless execution ... of work in collaboration with delivery teams-meeting or exceeding expectations for quality, cost, and...Comfortable leading cross-functional teams and partnering with solution architects, delivery leads, and marketing to drive outcomes. + Results… more
- KeyBank (Pearl River, NY)
- … within assigned Branch(s) for the Mass Affluent clients including client management, service delivery and other resources in order to maximize needs- based ... + Focusing on planning, will partner with a Private Client Advisor in the coordination and delivery of all aspects of investment product delivery… more
- Cardinal Health (Albany, NY)
- …in OTC functional areas of SAP Pharma platform. + Lead in IT, service delivery , strategy alignment to drive tactical solutions and stakeholder management. ... company's business objectives. Information Technology oversees the effective development, delivery , and operation of computing and information services. This… more
- KeyBank (Mahopac, NY)
- … within assigned Branch(s) for the Mass Affluent clients including client management, service delivery and other resources in order to maximize needs- based ... + Focusing on planning, will partner with a Private Client Advisor in the coordination and delivery of all aspects of investment product delivery… more
- New York State Civil Service (Albany, NY)
- …(Project TEACH, Collaborative Care (CoCM), early intervention, etc.) to enhance service delivery and effectiveness. Collaborate with stakeholders to identify ... through partnership with the OMH Child and Adolescent Consult service for consults across the service system,...Adolescent Consult service for consults across the service system, as available and appropriate.* Provide consults on… more
- Capgemini (New York, NY)
- … operations. Your role will focus on helping clients optimize their service delivery models, enhance digital engagement, and unlock operational efficiencies ... role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise goals (eg, cost transformation,… more