- Wolters Kluwer (Coppell, TX)
- …migrations. + Develop and monitor key performance indicators (KPIs) tied to service delivery , client success, and operational performance. + Drive innovation ... (eg LMS, automated scheduling), to enhance performance, reduce friction, and scale service delivery . Identify and implement new consulting service … more
- Brink's (Coppell, TX)
- … providers to ensure system reliability, scalability, and alignment with business needs. Service Delivery Governance* Oversee the governance framework for IT or ... business service delivery .* Ensure vendor alignment with service -level agreements (SLAs), key performance indicators (KPIs), and operational metrics.*… more
- CARMAX (Austin, TX)
- …+ Ability to meet DOT & FMCSA qualification requirements. + 1+ year of customer service experience + 1+ year of delivery driving experience or 1 year CarMax ... 7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753 CarMax, the...between a customer's online buying experience to their home delivery , providing an iconic car-buying experience. As a **Vehicle… more
- Intuit (Plano, TX)
- …technical development activities on the ServiceNow platform, particularly focusing on HR Service Delivery (HRSD) and Workspace Delivery (WSD) modules. ... development, and implementation of complex solutions within the ServiceNow HR Service delivery (HRSD) and Workspace Delivery (WSD) modules + Collaborate… more
- CARMAX (Austin, TX)
- …more than 6 penalty points within the last three years + 1+ year of customer service experience + 1+ year of delivery driving experience or 1 year CarMax ... 7154 - Austin - 13300 North I-35 Service Road South, Austin, Texas, 78753 CarMax, the...between a customer's online buying experience to their home delivery , providing an iconic car-buying experience. As a **Vehicle… more
- Iron Mountain (Austin, TX)
- …key hyperscale customers. Another key responsibility is ensuring the highest level of operational service delivery . To succeed in this role, you must be a ... ensures reporting and communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service… more
- CyrusOne (Dallas, TX)
- …procedures) into implementation deliverables. + Track, measure, and report on service delivery performance against contractual commitments. + Coordinate with ... and Engineering teams to address any gaps between contract terms and actual service delivery . + Serve as the governance lead for service compliance, managing… more
- SHI (Austin, TX)
- …success managers, and cloud adoption specialists to ensure a unified approach to service delivery and client engagement. + Provide thought leadership and ... + Lead and oversee the services department operations to ensure efficient and high-quality service delivery . + Develop and implement strategic plans to enhance … more
- Innomotics LLC (Houston, TX)
- …assigned Products (SAMP) + Responsible for definition and development of the Product-specific Service Concept (PsSC) and Service Delivery Specification (SDS) ... into Product-Spec) and the demand management for all aspects of service delivery . + Responsible for the development and implementation of serviceability… more
- ADP (El Paso, TX)
- …services and influence hiring or training strategies. + Coordinate with HR and service delivery to establish the appropriate staffing model and training ... Manager to lead the development of our comprehensive payroll service offering. This role is critical in evaluating our...service teams, including development of training materials and delivery sessions. + Define key operational metrics and KPIs… more