• Principal Capacity Delivery Reliability…

    Amazon (Herndon, VA)
    …executing SIOP transformations that resulted in measurable improvements in forecast accuracy, service levels, and delivery velocity. * Background in demand ... Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who… more
    Amazon (07/22/25)
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  • Senior IT Service Desk Engineer

    Coinbase (Richmond, VA)
    …closely with global counterparts, you will share responsibility for enhancing our service delivery capabilities. Your focus will be on implementing ITSM ... current platform (Jira Service Management) and associated tools to implement Service Delivery best practices (Incident, Problem, Change Management) and drive… more
    Coinbase (08/09/25)
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  • Service Performance Management Analyst

    CACI International (Chantilly, VA)
    …to identify trends, reconcile inconsistencies, and make recommendations to improved IT Service Delivery . This includes active analysis of the traditional ITSM ... opportunities to improve performance + Builds queries to monitor the IT Service Delivery environment to analyze demand, usage, and performance + Uses data… more
    CACI International (07/30/25)
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  • Senior Service Performance Management…

    CACI International (Chantilly, VA)
    …to identify trends, reconcile inconsistencies, and make recommendations to improved IT Service Delivery . This includes active analysis of the traditional ITSM ... with little or no oversight or review * Monitor and query the IT Service Delivery platform to analyze demand, usage, and performance * Use data analytics to… more
    CACI International (06/12/25)
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  • Client Service Manager

    TekSynap (Arlington, VA)
    …assistance to End Users. Liaise with and Support Customer VIPs. + Resolve escalated Service delivery issues, including communicating Service delivery ... Support communications to the field force from the business liaisons regarding Service delivery issues + Oversee e (5) key areas: 1) Conventional Device Support,… more
    TekSynap (05/15/25)
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  • Customer Service Greeter - Emerald Club

    Enterprise Mobility (Richmond, VA)
    …will provide professional, superior, friendly, efficient service during all interaction and service delivery with Emerald Club Members as it applies to this ... as necessary. + Review daily game plan in preparation for Emerald Service delivery ; Review reservation manifest for special requests. + Work proactively with… more
    Enterprise Mobility (06/27/25)
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  • Field Service Manager

    Honeywell (Richmond, VA)
    ** Service Solutions Delivery Manager** As a Service Solutions Delivery Manager here at Honeywell, you will be responsible for leading and managing the ... resources to lead the improvement & increase in capabilities in both delivery and service execution. . You will work with the local leadership teams to… more
    Honeywell (07/29/25)
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  • IT Service Management Specialist

    CACI International (Chantilly, VA)
    …compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions ... effectiveness using detailed performance metrics where practical + Champions IT/IM service delivery standards and values across the enterprise + Develops and… more
    CACI International (06/28/25)
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  • Technical Lead Service Management

    CACI International (Sterling, VA)
    …Program support functions to manage the cross-functional processes required for seamless service delivery . + Directly support the Program Manager and Deputy ... Technical Lead Service Management Job Category: Information Technology Time Type:...and maintain the customer's operations. + Oversee the successful delivery of ITSM processes and services across the network… more
    CACI International (07/26/25)
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  • Assistant Director, Service & Operations…

    Mobile Communications America (Richmond, VA)
    …a high-impact **Assistant Director, Service & Operations,** to lead service delivery , drive profitability, and develop cross-functional business acumen as ... service execution with revenue goals, uncover growth opportunities, and ensure service excellence delivery to customers. + **Integration Leadership:** Support… more
    Mobile Communications America (07/19/25)
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