- Cushman & Wakefield (Mclean, VA)
- …Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts, responsible for periodic and ongoing ... cost savings and improvements. Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions * Approve all… more
- GE HealthCare (VA)
- …business goals/objectives. + Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. + When trained, ... **Job Description Summary** Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical… more
- CACI International (Sterling, VA)
- …IT incidents to minimize service disruptions and maintain optimal IT service delivery . **Responsibilities:** + Manages and mentors the network incident ... and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings...or related roles + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3… more
- Iron Mountain (Manassas, VA)
- …identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed. **Key Skills, Requirements and Competencies:** + ... security & support systems and facilities to meet or exceed up-time service levels. + Perform limited maintenance tasks to ensure smooth operation of… more
- Public Consulting Group (Richmond, VA)
- …reports and materials for clients. **Required skills** + Ability to understand both the service delivery system for programs which are administered by states and ... and be the expert in the business operations for service and efficiency improvements. + Evaluate programs and makes...at a detailed level. + Commitment to exceptional client service . + Creative problem-solving ability and a consultancy mindset.… more
- Rexel USA (Chesapeake, VA)
- …with or without reasonable accommodation, demonstrate commitment to effective customer service delivery , integrity, and the ability to work productively ... with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + Conduct/oversee inventory… more
- Oneida Technical Solutions (Chantilly, VA)
- …experience + Strong understanding of Windows OS, endpoint management, and IT service delivery + Experience creating and managing Nexthink campaigns, dashboards, ... to support the Air Force Enterprise IT as a Service (EITaaS) Wave 1, specifically advancing the solution for...specifically advancing the solution for bringing the EITaaS IT Service Management offerings to SIPR. We are currently seeking… more
- M. C. Dean (Fairfax, VA)
- …technical support to junior technicians, collaborating with team members to ensure high-quality service delivery . . Respond promptly to service calls, ... Overview Fire Alarm Service Technician 2 is responsible for conducting in-depth...doors, and smoke control. . Maintain accurate documentation of service activities, including diagnostics, repairs, and system upgrades, completing… more
- National Youth Advocate Program (Fairfax, VA)
- …caseload pursuant to the assigned program ratio and consistently achieve established service delivery thresholds. + Provide minimum of one weekly one-to-one ... Program's mission, values, and philosophies. + Collaborate with the cross-functional service team to provide trauma-informed mental health related services including… more
- TekSynap (Alexandria, VA)
- …quality. + Five years (5) experience with customer satisfaction metrics and service delivery assessments. + Strong communication and process improvement ... with status updates and feedback on: + FEMA customer satisfaction. + Internal service performance. + Lead communications to the FEMA workforce and recommend improved… more