- conEdison (New York, NY)
- …applications and/or databases. Required + Must be able to plan, organize and lead meetings. Must be able to translate functional to technical information. Must be ... emergencies by performing a System Emergency Assignment to restore service to our customers. + Must be able and...Must be able and willing to travel within Company service territory, as needed. + Provide 24x7 "On Call"… more
- Warner Music Group (New York, NY)
- …align operational strategies with business needs and ensure seamless service delivery ._** + **_Build, mentor, and lead a high-performing team of operations ... to the SVP of GBS, you'll be instrumental in optimizing our GBS delivery model by overseeing critical operational functions including Work Intake, Metrics and… more
- TD Bank (New York, NY)
- …with internal partners, vendors or our Customers - WOW at every opportunity. Model quality service delivery at every interaction. Lead and contribute to the ... in some aspects of planning of audits and may lead less complex audits/projects. They independently assess control design...and objectives to achieve measurable excellence in the quality delivery of sales, service , and products aligned… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... customers, and lead workshops to discover, engineer, and deploy ITIL and Service Management based best practices that ultimately lead to a seamless… more
- Parity (New York, NY)
- …performing, experienced, process oriented and mission-aligned executive ready to manage Parity's service delivery teams and advance their career at the ... + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive customer retention and… more
- Xylem (Auburn, NY)
- …expectations through innovative and sustainable solutions. **THE ROLE:** The Technician in IT Service Delivery is a vital role focused on the operational aspects ... * Maintain and update existing systems * Train users on new technology and software Service Delivery Management: * Manage service requests and ensure timely… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The ... Service Delivery Manager is responsible for the...developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal… more
- JPMorgan Chase (New York, NY)
- …improve and optimize the JPMC employee experience throughout North America. As a Regional Service Lead for Amenity Services North America, you will work closely ... you will develop and execute operational strategies that emphasize exceptional service delivery , operational excellence, and market differentiation. **Job… more
- JPMorgan Chase (New York, NY)
- …and contribute to the firm's operational efficiency and risk mitigation strategies. As a Client Service Lead III within JPMorganChase, you will be a part of a ... resolution of strategic client issues. Partner with Operations to ensure end-to-end connectivity, service delivery and support for clients across the firm and… more
- CompuCom (New York, NY)
- …+ Able to communicate effectively both written and verbally, with customers, peers, Team Lead , Service Delivery Manager + Working knowledge of Windows ... act as the primary point of contact for customers on technical and service -related issues. You will troubleshoot, install, manage cabling, and collaborate with other… more