- Stryker (Austin, TX)
- …measuring pre and post "Go Live" success metrics.** **Works closely with IT Service Delivery teams to ensure implementation of post-production support model and ... **Develop and build robust integration with Infrastructure, Security, Governance, Service Delivery , etc.** **Financial focus on delivering activities… more
- EDB (Austin, TX)
- …strategies. **What you'll bring:** + 10+ years of leadership experience in global support or service delivery , with at least 5 years at the Director level. + ... US EDB is seeking a dynamic and experienced Head of Support Services, to lead our global support organization. This role requires a visionary leader and change-agent… more
- MD Anderson Cancer Center (Houston, TX)
- …care goals. * Maintain a visible presence across locations to support staff, assess service delivery , and resolve issues. * Promote excellence in care ... of Advanced Practice Providers (APPs) and APP Supervisors. This individual will lead a team of three APP Supervisors across multiple practice locations. Preferred… more
- Public Consulting Group (Austin, TX)
- …+ **ITIL** certification is a plus, especially for candidates with a strong service delivery orientation. **Working Conditions** This is a full-time Remote ... Delivery Excellence:** Oversee solution quality and architectural governance, lead troubleshooting and incident resolution, and ensure delivery meets… more
- AccentCare, Inc. (Dallas, TX)
- …culture of accountability, service excellence, and continuous improvement. Operational Support & Service Delivery Oversee the delivery of Tier 2 support ... to reimagine care because we want to provide the service we would seek for our own families. We...service performance, ticket trends, and regional support metrics. Lead continuous improvement efforts based on feedback, audit results,… more
- Cognizant (Dallas, TX)
- … the IT service management processes to ensure efficient and effective service delivery . + Oversee incident management activities to minimize service ... Texas (Onsite)** **Job Summary** We are seeking a Technical Lead with 3 to 5 years of experience to...management processes. + Develop and implement strategies to improve service delivery and operational efficiency. + Monitor… more
- Toyota (Plano, TX)
- …ITIL v4-aligned practices across the organization to ensure seamless IT service delivery , regulatory compliance, and operational excellence. Key ... quality and operational efficiency across Incident, Problem, Change Enablement, and Service Request Management. + Lead Service Level, Configuration,… more
- Deloitte (Dallas, TX)
- …A candidate must have 6+ years of IT M&A due diligence or M&A IT Service Delivery Experience in the following areas: + Participating in setting engagement ... technologies, etc. + Experience leading pre- and post- merger M&A IT activities. + Lead responsibility for the delivery of at least 20+ IT diligence projects… more
- UNUM (Austin, TX)
- …to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's ... and resources. This role also leads the design and delivery of onboarding programs for core team members and...region of the role* **Principal Duties and Responsibilities** + Lead Core Team Onboarding: Oversee, design and execute comprehensive… more
- ServiceNow, Inc. (Addison, TX)
- …oversight/training for the customer's future system administrators throughout the engagement + Lead technical aspects of project delivery and solution ... currently includes the Sourcing and Procurement Operations (SPO) (https://www.servicenow.com/products/procurement- service -management.html) , Supplier Lifecycle Operations (SLO) (https://www.servicenow.com/products/supplier-lifecycle-management.html) ,… more