- University of Virginia (Charlottesville, VA)
- …teams to optimize evidence-based care, patient safety, and efficiency in healthcare delivery , and applying advanced systems thinking to impact care and enhance the ... in, supports, and leads quality improvement initiatives to advance patient care delivery and improve outcomes through best practice implementation + Evaluates the… more
- Capital One (Richmond, VA)
- …statements describe you? If so, please consider this role!** You thrive in service recovery, when something goes wrong you understand and elevate the experience to ... toward great results and transforming operations to provide exceptional service and insights. The **Customer Advocacy Quality and Executive...are looking for a leader who will transform and lead a best in class quality review operation for… more
- Amazon (Arlington, VA)
- …to lead their Amazon Connect, contact center and customer support practices and service delivery on AWS. As a Senior Partner Development Manager you will ... have an exciting opportunity to build and lead a team of Partner Development Managers (PDMs) responsible...growth of partner practice revenue in the customer experience/customer service pursuits. The ideal candidate will have both a… more
- General Dynamics Information Technology (Quantico, VA)
- …NCIS team. This position is currently pending funding. The **Naval Criminal Investigative Service (NCIS)** is an organization of over 2,200 personnel of which 700 ... a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog,...perform analysis to determine technical courses of action. + Lead (and organize) projects driving the design, creation, testing,… more
- Bon Secours Mercy Health (Midlothian, VA)
- …daily operations of multiple medical practice locations, ensuring efficient and effective service delivery . + Coordinate and enforce policies, procedures, and ... monitoring patient referrals and intervening when necessary to address service issues. + Plays a lead role...to address service issues. + Plays a lead role in marketing the practice by overseeing marketing… more
- Cabela's (Hampton, VA)
- …to another as necessary. + Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items. + Assists Rigger ... ie storage lot, outside display, showroom floor or customer delivery area. + Confirms packing list or invoice of...Specialist with PDI and VIN verification processes. + Informs Service Manager or Service Lead … more
- Old Dominion University (Norfolk, VA)
- …and is responsible for strategic planning, staff supervision, fiscal accountability, and service delivery . The Upward Bound Director oversees both the academic ... of Education TRIO regulations (34 CFR Part 645), and ODU policies. + Lead the planning, implementation, and evaluation of academic year and summer residential… more
- Evolent (Richmond, VA)
- …seeking a strategic and collaborative Associate Director, Provider Engagement to lead our oncology-focused provider engagement and practice transformation efforts in ... provider performance, enhance care quality, and drive improved outcomes in oncology care delivery . You will act as a trusted partner, helping the groups navigate… more
- Shuvel Digital (Vienna, VA)
- …The Scrum Master works closely with the Product Owner to prioritize and lead delivery of the initiative's capabilities by removing impediments, facilitating team ... efforts for relentless improvement and heightened efficiency + Ensure technology and service delivery roadmap support the solution strategy and are sustainable… more
- Lionbridge Technologies (Richmond, VA)
- …and innovation briefings that reinforce partnership strength and growth potential. Service Delivery & Performance Management + Ensure flawless execution ... generation? Lionbridge is seeking a Global Account Director to lead one of our most exciting and dynamic global...of work in collaboration with delivery teams-meeting or exceeding expectations for quality, cost, and… more