- CAI (Albany, NY)
- …procedures, products, and services. + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... receiving requests from associates and vendors, and providing the technical support and customer service needed to...and providing the technical support and customer service needed to solve requests. **Job Description** We are… more
- CAI (Albany, NY)
- …procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... receiving requests from associates and vendors, and providing the technical support and customer service needed to...and providing the technical support and customer service needed to solve requests. **Job Description** We are… more
- Otis Elevator Company (East Syracuse, NY)
- …Company is searching for a highly motivated Manager, Maintenance Field Operations to lead service operations activities in the branch. This individual will be ... you will:** + Lead the performance of field operations for all service /maintenance projects + Maintain project schedules and ensure deadlines are met + Develop… more
- Palo Alto Networks (New York, NY)
- …and hybrid environments + Serve as the executive sponsor, strategic advisor and delivery lead for complex client engagements, guiding secure cloud architecture ... (eg, Cortex Cloud, Prisma Access, NGFW, Cortex XDR) into service delivery to maximize client value and... to maximize client value and risk reduction + Lead delivery staffing, resource forecasting, and team… more
- Fujifilm (Albany, NY)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... **Position Overview** An Imaging Service Engineer II is responsible for performing scheduled...and able to resolve most unscheduled maintenance work without technical support. + Performs installations and de-installations of products… more
- MTA (New York, NY)
- …planning, and foster a culture of continuous improvement. You will also help delivery teams improve their technical agility by promoting engineering best ... to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is...to adopt and sustain Agile practices, from strategy to delivery . Agile Coaches focus on fostering a culture of… more
- CDM Smith (Massena, NY)
- …41442BR **Business Unit:** FSU **Job Description:** Seeking highly qualified professional to lead and expand CDM Smith's existing portfolio with the US Government ... and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services...efforts such as client or market strategic plans. * Lead or participate in office meetings, capabilities presentations, webinars,… more
- EMCOR Group (Rochester, NY)
- …Position Summary: Build and maintain strong, long-lasting relationships with existing service customers. This includes but may not be limited to overseeing ... service account management, quoting service repairs, and...work. + Ensure proposals detail the scope of work, lead time(s), and exclusions are well noted. + Coordinate… more
- Citigroup (New York, NY)
- The Senior Client Service Manager accomplishes results through the management of professional team(s) and leveraging key relationships. Integrates subject matter and ... guidance to Wealth Academy to provide relevant process and technical knowledge as well as servicing best practices. Has...best practices. Has responsibility for volume, quality, timeliness and delivery of end results of the wealth management team,… more
- TD Bank (New York, NY)
- …and investigates processes/exceptions arising from transactions/processes beyond first level operations service delivery + Leads work streams by acting as ... managing correspondence, information and all matters of confidentiality + Analyzes service delivery issues and conduct internal/external research projects and/or… more