- Medtronic (TX)
- …of all Affera systems at customer sites. The FSE works closely with the Field Service and Technical Service teams to help coordinate feedback with the ... compassionate world. **A Day in the Life** The Field Service Engineer is the primary technical representative...to Affera products. + Participate in the development and delivery of technical training to our distributors,… more
- Capgemini (Dallas, TX)
- …models, and delivery frameworks. **Required Skills:** * Collaborate with delivery leads and SMEs to ensure technical feasibility, cost-effectiveness, and ... regions. * Support commercial teams in drafting SoWs, SLAs, and reviewing service credits/penalties. * Contribute to sales-to- delivery handovers, ensuring smooth… more
- Texas State University (San Marcos, TX)
- …interpersonal and teamwork skills, with a collaborative approach to problem-solving and service delivery . + Demonstrated ability to manage multiple priorities ... occasionally on short notice, to support project timelines and ensure consistent service delivery . Preferred Qualifications + Experienced coaching and mentoring … more
- Capgemini (Irving, TX)
- …communication and negotiation skills for client-facing engagements * Experience as a principal technical lead on at least one major project * Strong ... to public cloud for large, global clients. This role includes ownership of technical , commercial, and service elements related to cloud migration project… more
- Capgemini (Houston, TX)
- …NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM ... **Overview:** The Solution Architect at Capgemini plays a strategic and technical leadership role in designing and implementing ServiceNow solutions that align… more
- Capgemini (Dallas, TX)
- …& Analysis Lead workshops to collect and document business and technical requirements . Translate complex technical specifications into business logic and ... and manage multiple priorities. Key Competencies Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery … more
- Mass Markets (Killeen, TX)
- …and Recruiting + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and termination processes for call ... seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas,… more
- CAI (Austin, TX)
- …procedures, products, and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 ... receiving requests from associates and vendors, and providing the technical support and customer service needed to...and providing the technical support and customer service needed to solve requests. **Job Description** We are… more
- Capgemini (Dallas, TX)
- **Job Title:** Principal Service Management Consultant - ServiceNow CRM Workflow Architect - FSM/SOM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... **Job Summary:** As a ServiceNow CRM Workflow Architect, you will lead the design and implementation of scalable, enterprise-grade ServiceNow CSM, FSM,… more
- Fortive Corporation (TX)
- …managing the service P&L in their assigned region. While driving superior service delivery , the SRD will develop and ensure execution of strategic business ... Service Regional Director role is responsible for leading technical Field Service teams and...report key data metrics and manage regional inventory. + Lead Strategic Account Management and negotiations with assigned national… more