- CAI (Richmond, VA)
- …driving team productivity. The role is based **onsite** , offering an exciting opportunity to lead and support a technical service team. **What You'll Do** + ... Onsite **Job Summary** We are looking for a motivated Service delivery Supervisor ready to take us...service standards + Implement best practices throughout the technical support process + Follow up with customers to… more
- IBM (Reston, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business development, ... sales, technical , account management, and delivery skills. Picture...Lead and support pre-sales activities, assessments, and the delivery of transformational consulting solutions for our largest Federal… more
- Amazon (Herndon, VA)
- …services or other cloud offerings - 6+ years of experience working in a customer-facing service delivery or technical account management role, with a high ... - Experience in internal enterprise or external customer-facing environment as a technical lead - AWS Solution Architect Associate Certification Amazon is… more
- SHI (Richmond, VA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The ... Service Delivery Manager is responsible for the...developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal… more
- CACI International (Chantilly, VA)
- …be part of an innovative fast-paced highly technical IT team as a ServiceNow Service Delivery Manager in support of the EITaaS contract for the United States ... Service Delivery Manager - ServiceNow Job...commitments to federal customers and program mission partners. + Lead engagements with customers to gather their needs, design… more
- Chemours (Richmond, VA)
- …and more modern living depend on Chemours chemistry. Chemours is seeking an **IT Service Delivery Northeast Leader** to join our North America IT team! This ... with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest...technical issues in business terms + Ability to lead people and develop highly productive teams + Ability… more
- Amazon (Arlington, VA)
- …you to drive the regional strategy while ensuring excellence in customer engagement delivery . On the technical side, you'll oversee reviews, implement new ... service roadmaps. Programmatically, you'll manage stakeholder relationships, mitigate delivery risks, and drive successful customer outcomes. The role requires… more
- CACI International (Sterling, VA)
- … Service Quality Assurance Lead to oversee and improve our service delivery processes. The successful candidate will be responsible for developing, ... Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with… more
- SAP (Herndon, VA)
- …Communities, Solution Centre, and Start Up Service for utilization on future delivery engagements, may at times lead a community. + Organize knowledge ... that span organizational boundaries including multiple business units and service partners/vendors. Delivery Executive provides leadership to cross-functional… more
- Amazon (Arlington, VA)
- …experienced technology professional, you will be responsible for: 1. Oversee, influence and lead the design and delivery of multiple customer projects in ... parallel with a keen ability to scale 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders… more