- Santander US (Austin, TX)
- …larger scale issues. Identify trends and make recommendations to improve productivity and service delivery . Provide ad hoc analytics and project work for ... Real Time Support Specialist-Workforce Management Country: United States of America **Your Journey...on data analysis to drive operational efficiency and improve service delivery . * Act as a point… more
- Comerica (Dallas, TX)
- …across teams. This position will focus on enhancing operational efficiency, improving service delivery and facilitating the sharing of insights to drive ... advance, and evolve the maturity and capabilities of operational enablement and knowledge management functions to help enable the delivery and ongoing … more
- WTW (Houston, TX)
- …to delivery approaches. + Participate in client feedback cycles following service delivery . + Assist in developing and executing the regional content ... to grow. **The primary responsibilities for the role are:** ** Delivery of Alert:24 Risk Advisory services** + Serve as...Deep expertise in one or more of Alert:24's core service lines: Security Risk Management and Business… more
- Caterpillar, Inc. (Irving, TX)
- … provision and SLAs. + Coordinates global/regional quality and reporting for optimal service delivery . + Seeks continuous service improvement in partnership ... and teams. + Monitors SLAs and KPIs, partnering with service delivery analysts as needed. + Works...working relationships with clients, vendors, and peers. + **Customer Service Management :** Knowledge of customer service… more
- Houston Methodist (Houston, TX)
- …standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction. + Drives department ... opportunities for appropriate utilization of resources to avoid denials and resource management as it pertains to delivery of care. **GROWTH/INNOVATION ESSENTIAL… more
- Turner & Townsend (Houston, TX)
- …part of Turner & Townsend. It specializes in project and program management for public sector organizations, with industry-leading experts in corporate, cultural, ... K-12 education, higher education, aviation and government facilities. Recognized for service excellence by a broad spectrum of professional organizations and… more
- Humana (Austin, TX)
- …services. * Balance competing demands across cost, speed, security, and scalability. * Delivery & Lifecycle Management * Guide cross-functional teams to deliver ... Manager to help drive forward the vision, strategy, and delivery of Enterprise Network Services as a Product. In...an impact** **Required Qualifications** * 8+ years of product management or IT service ownership experience, ideally… more
- Deloitte (Austin, TX)
- …with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks. Knowledge Management and Training Support + ... Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager to...serving as a trusted risk advisor to senior client service executives. Recruiting for this role ends on 9/15/2025.… more
- Halliburton (Houston, TX)
- …invoice including commercialization of our products and services; business partner management ; service /product delivery ; and financial reporting activities. ... experience in a quote to cash function, process improvement, training, project management , customer service , and/or business system development or testing. +… more
- ServiceNow, Inc. (Austin, TX)
- …is a MUST + Experience with customer implementations of ServiceNow HR Service Delivery (HRSD) and Customer Service Management (CSM) is a MUST + ... with the customer's core applications. + Manage technical governance, and an delivery operating model and governance. + Ensure instance health by working with… more