- Mass Markets (VA)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management … more
- CACI International (Hampton, VA)
- …Officer (LNO) to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective ... capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as… more
- Lumen (Richmond, VA)
- …controls. Additionally, this role requires recurring collaboration with Product Management , IT, Architecture, Engineering, and Operations teams, to provide subject ... executes repeatable test procedures, creation of technical documentation, and delivery of scalable standards.. **Solution Design** Responsibility for independent… more
- Capital One (Mclean, VA)
- Product Manager- Enterprise Consumer Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value ... time in the right channel through a scalable messaging platform and user-friendly self- service tools + **Strategy** - Shape the strategy for Capital One's customer… more
- Capital One (Mclean, VA)
- …digital channel and is responsible for the underlying economics, forecasting, portfolio management , and deposit product strategy. This role will own the pricing, ... across the line of business to manage and sequence delivery of business intent, build business requirements and execute...Finance and others to drive improvement in quality, volume, service , and profitability + Strategic & analytic orientation: A… more
- Red River (Chantilly, VA)
- …company & customer policies, procedures, and quality standards to ensure consistent delivery of exceptional service + Ensure proper documentation internally and ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- CVS Health (Richmond, VA)
- …it all with heart, each and every day. **Position Summary** To support the service and administration of Aetna's products to achieve profitable growth. This will be ... administration. + Meets with customers at least quarterly to discuss service levels and expectations, share process improvements, discuss operation of plans,… more
- Barnes & Noble Education (Richmond, VA)
- …work activities for team members or other management team members to ensure delivery of services, sales, and customer service . + Maintain a presence on the ... students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of… more
- Lincoln Financial (Richmond, VA)
- …aspects of the full data pipeline lifecycle, including acquisition, transformation, management , export, and analytics. + Experience to efficiently handle complex ... best practices to facilitate optimized software development, continuous improvement/continuous delivery (CI/CD) and Observability. + Provides input on the… more
- AECOM (Culpeper, VA)
- …project in Northern, VA. + Provide overall on-site administrative and technical management for a wide range of construction projects. + Responsible for the ... to quality standards. Interfaces with all other administrative field staff, field management staff and particularly the Project Manager in a coordinated effort.… more