- Sunrise Senior Living (Arlington, VA)
- …Quality Assurance and Regulatory Compliance + Strives for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process ... set of duties common to this position. Clinical Care Delivery Operations + Directs, supervises the management ...and flexible hours, available for our customers at peak service delivery days and times. **ABOUT SUNRISE**… more
- Bank of America (Richmond, VA)
- …grow, and make an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with designing, implementing and ... managing next generation Service Management policies, processes and solutions. Our...Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery + Strong understanding of data… more
- Amazon (Arlington, VA)
- …leading global professional services delivery teams in the areas of IT service management , cloud computing, or IT Strategy. * Consulting/IT advisory services ... different geographies, organized by specialty, and optimized for customer engagement delivery . This leader will have the opportunity to develop strong relationships… more
- Truist (Richmond, VA)
- …Microservices & API Engineering to define and lead the enterprise strategy, architecture, delivery , and operational excellence of the service and API platform ... a builder of teams, platforms, and experiences that accelerate delivery , reduce complexity, and unlock developer creativity across the..., token lifecycle management , rate limiting, quota management , and threat protection. . Build service … more
- Veracity Consulting Group (Glen Allen, VA)
- … Management for HRSD - Onboarding and Transitions, Employee Relations, Manager Hub, Employee Journey Management , Employee Center Pro, Mobile Employee ... Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Subject Matter...in HRSD and/or CSM + Proficiency with Agile project management and delivery methodologies + Degree or… more
- Leidos (Springfield, VA)
- …between vendors, internal departments, and the contracting organization to ensure that service delivery aligns with contract requirements, timelines, and ... administrative, logistical, and operational support for the execution and management of service contracts. The ideal candidate...such as facilities, procurement, finance, and IT to coordinate service delivery . + Assist with budget tracking… more
- Public Consulting Group (Richmond, VA)
- …metrics and benchmarking best practices. + Understands, establishes and drives client service delivery standards to all client and PCG account stakeholders ... Cultivates teams of professionals focused on critical aspects of service delivery with an eye towards, performance,...upward and downward. Qualifications: + 5+ years of operations management experience in the delivery and support… more
- TD Bank (Mclean, VA)
- …Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or ... Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store...internally and/or externally + Under the direction of the Manager , participates in performance management activities of… more
- SAIC (Arlington, VA)
- …and for intervention and problem-solving with project manager and project team. ** Service Level Management :** + Define, negotiate, and manage service ... administrative and technical support, as well as developing and implementing IT service management (ITSM) policies, processes, and procedures. These efforts will… more
- Truist (Arlington, VA)
- …sales management process, which includes, but is not limited to, the delivery of excellent client service behaviors, support of the Truist segmentation ... maintain excellent working relationships with various Truist teammate product and service specialists (Integrated Relationship Management [IRM] partners) who are… more