- Amazon (Austin, TX)
- Description AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're the people who ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company policies.… more
- Amazon (Austin, TX)
- …on Contact Center Management Systems. We are responsible for every customer contact , ensuring customers can either resolve via self- service (eg, Chatbot) or ... looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET)...(LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team… more
- Subaru of America (Coppell, TX)
- …(PAR) activity. Performs ad hoc analysis as requested by the Regional Parts and Service Manager (RPSM) or field staff to ensure that warranty compliance and ... sales and marketing initiatives, supports the Regional Parts and Service Manager (RPSM) in attaining parts and...the understanding of data to be used for retailer contact visits. + Attends SOA-sponsored training activities to enhance… more
- CVS Health (Austin, TX)
- …of strong relationships and execution of seamless product administration and service delivery . Position Summary/Mission Builds and maintains strong relationships ... of customer satisfaction. Serve as the primary point of contact for the client to provide product training, resolve...clients. Ensure client satisfaction through regular communication and feedback. ** Service Delivery ** Oversee the delivery … more
- Mass Markets (Killeen, TX)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... industry. Join our rapidly growing team as a Customer Service Agent on the night shift! In this role,...+ Escalate complex issues to the appropriate team or manager + Stay current with updates by attending training… more
- Mass Markets (Killeen, TX)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and...and able to report to one of our physical contact center locations. To be considered for this role,… more
- Charles Schwab (Westlake, TX)
- …to service and/or operational functions. + Acquire PCRA product and service knowledge, operating as contact for important partnerships and work directly ... limited to: + Collaborate with internal partners in delivery of timely and accurate information in response...experience within the retirement and/or brokerage industry. + Strong service and client contact skills, along with… more
- Medtronic (TX)
- …products. + Participate in special projects as requested by the US Field Service Manager or designee. **Must Have: Minimum Requirements** _To be considered ... compassionate world. **A Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic...with a computer, and communicate with peers and co-workers. Contact your manager or local HR to… more
- Fortive Corporation (TX)
- …managing the service P&L in their assigned region. While driving superior service delivery , the SRD will develop and ensure execution of strategic business ... The Service Regional Director role is responsible for leading...production and quality. It is the duty of every manager and employee to: + Ensure implementation of safety… more
- Capgemini (Dallas, TX)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /...platform * Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations * Documenting client requirements… more