- Intuit (Plano, TX)
- …platform functions to execute on the multi-year outsourcing strategy for Risk Operations * Lead multiple partner delivery relationships and drive improvements in ... **What you'll bring** * 8-10 Year of experience in delivery and working with outsourcers* Outstanding business acumen with...on vendor performance data to improve overall efficiency and service quality* Act as a strategic partner to the… more
- Applied Materials (Austin, TX)
- …new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips ... and efficiency of operation to minimize costs and allow for on-time delivery of product to customers. Accurately establishes plant capacity. Directs, guides,… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across ... 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring...Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and… more
- CVS Health (Austin, TX)
- …understanding their needs, addressing inquiries, and providing exceptional customer service . + Collaborate to understand plan sponsors' benefit requirements and ... plan sponsors. + Collaborate with internal departments-including claims, customer service , and client management-to ensure effective issue resolution and maintain… more
- IBM (Austin, TX)
- …procurement professionals. Specifically, we are seeking to fill the role of a Delivery Project Executive. The Delivery Project Executive is the primary client ... interface for the delivery of our Procurement BPO services to IBM's external...conjunction with Sales, addressing client-specific Strategic Sourcing and Procurement Operations strategy and structure, program costs, gap/risk analysis and… more
- CenterWell (Austin, TX)
- …caring community and help us put health first** Job Description Summary The Learning Delivery Associate Director is embedded in the PCO learning team as part of the ... learning delivery function. The learning delivery function is...and take responsibility for achieving results; as a shared service team member, your primary customer orientation will be… more
- Fiserv (Dallas, TX)
- …for all aspects of projects, through the full lifecycle from implementation throughout operations , overseeing service delivery and utilizing involved company ... **What you will do:** + Function as lead client-facing delivery liaison and engagement manager between the...manager between the client and the various product, service and solution teams involved throughout the company as… more
- Sharecare (Austin, TX)
- …Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer ... and management of the team. In addition, the Customer Service Manager is responsible for metric and...Levels and KPIs are maintained. + Ensures consistency in service delivery by the entire team to… more
- Tutor Perini (San Antonio, TX)
- … Service Manager is responsible for all aspects of electrical service operations to ensure customer satisfaction, efficient service delivery ... Fisk Electric, a Tutor Perini Company, is seeking **a Service Manager ** to join our office in...safety protocols. + Proficient in scheduling, budgeting, and managing service operations . + OSHA 30-hour certification is… more
- Amazon (Austin, TX)
- …local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon ... multiple groups and levels. In this role, a Sr. Manager will seek out problems, dive deep into data,...- Lead projects for cross-functional teams focused on the delivery of new features and tools service … more