• Red River (Chantilly, VA)
    …, working closely with ** Service Desk Leadership** , who oversees technical operations , and the ** Service Delivery Manager (SDM)** , who manages ... , or a related field. + 5+ years of experience in managed services, IT service delivery , or client-facing operations roles. + Understanding of ITIL… more
    DirectEmployers Association (11/14/25)
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  • Signature Aviation (Dulles, VA)
    …clients, vendors, and aircraft crewmembers. Services include aircraft storage, cargo service operations , fueling, de-icing, lavatory, ground power and potable ... operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and...escalation point for guest inquiries. + Assist with ramp operations as needed to ensure service needs… more
    DirectEmployers Association (11/11/25)
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  • CyrusOne (Sterling, VA)
    …Implementation Management support for certain key accounts to ensure successful service delivery . **Responsibilities:** Management of the Facilities + Employee ... + Serve as Implementation Manager for certain key accounts to ensure successful service delivery . Follow CyrusOne processes on tracking and reviewing project… more
    DirectEmployers Association (11/04/25)
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  • Tyto Athene (Reston, VA)
    …is a highly skilled and innovative Cyber Engineer with operational experience supporting Security Operations Center (SOC), Network Operations Center (NOC), ... to make sense of massive streams of network and security data, exploit advanced AI features in existing sensors,...operational tasks. You will be instrumental in transforming our operations from reactive to predictive, enabling our teams to… more
    DirectEmployers Association (11/06/25)
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  • Signature Aviation (Dulles, VA)
    …and among guests, the PAT, other Company departments, and external parties. + Perform ramp operations as needed to ensure service needs are met for our guests, ... helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation… more
    DirectEmployers Association (10/09/25)
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  • Washington Metropolitan Area Transit Authority (Alexandria, VA)
    …The Sr. Manager will manage three core programs under the CFC:** + ** Security Operations (SOC) missions focused on monitoring, alerting, triage, response and ... reporting of security incidents (incident response), along with detection engineering** +...needs, improves services received and meet schedule demands for service delivery . + Manages the preparation and… more
    DirectEmployers Association (11/15/25)
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  • Tyto Athene (Reston, VA)
    … compliance and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize profit ... in all service delivery . + Recruit, develop, and train...mission linkage. + Participate in proposal development from an operations and delivery perspective, taking responsibility for… more
    DirectEmployers Association (11/15/25)
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  • Red River (Richmond, VA)
    …and contractors working in the field as active residents, and managing operations and fulfillment on awarded task orders/purchase orders. Qualifying opportunities by ... customer account with more growth-focused on the customer's infrastructure and application deployment/ operations . The end goal is to contribute to the customer's IT… more
    DirectEmployers Association (10/29/25)
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  • Red River (Chantilly, VA)
    …and drives strategic growth through vertical alignment, client retention and delivery excellence. Ideal candicate will confidently navigate executive reviews, defend ... & Retention . Ensure long-term client satisfaction through proactive engagement, delivery governance, and operational excellence. . Lead onboarding and steady-state … more
    DirectEmployers Association (10/07/25)
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  • Red River (Chantilly, VA)
    …company & customer policies, procedures, and quality standards to ensure consistent delivery of exceptional service + Ensure proper documentation internally and ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
    DirectEmployers Association (11/14/25)
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