- Prime Therapeutics (Richmond, VA)
- …career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager (Contact Center) **Job Description** The Manager Service ... impact efficiency, quality, profitability, competitive position and customer satisfaction + Direct Service Delivery team in the areas of client relations and… more
- TEKsystems (Arlington, VA)
- …(Engineering, Cyber & Physical Security ) to align and mature service delivery practices. Drive continuous improvement, identifying redundancies, optimizing ... field, or equivalent experience that demonstrates significant expertise in IT service delivery and portfolio management. ITIL Certification (required). Strong… more
- Sumitomo Pharma (Richmond, VA)
- …a dynamic, highly motivated, and experienced individual for the position of Manager, Service Delivery Engineer. This person should have an understanding of Good ... is a global pharmaceutical company based in Japan with operations in the US (Sumitomo Pharma America, Inc.), focused...equipment. Crestron equipment experience a plus. + Alert the Service Delivery Team and Management to emerging… more
- Red River (Chantilly, VA)
- …, working closely with ** Service Desk Leadership** , who oversees technical operations , and the ** Service Delivery Manager (SDM)** , who manages ... , or a related field. + 5+ years of experience in managed services, IT service delivery , or client-facing operations roles. + Understanding of ITIL… more
- World Wide Technology (Chantilly, VA)
- … Provider (MSP) Operations oversight includes the WWT Chantilly Office | SCIF, MSP Security | Service Operations Center (SOC 2 ), MSP Data Halls, ... centers. + Provide support to the MSP Program Manager and MSP Service Delivery Manager. + Collaborate with cross-functional teams to conduct Technical… more
- SAP (Herndon, VA)
- …customer engagement from signature onwards, particularly customer onboarding, continuous service delivery , release and maintenance project initiation, ... Delivery Management:** + Orchestrates onboarding/transition projects + Manages overall service /project delivery according to planned scope, budget and… more
- Meta (Richmond, VA)
- … security , policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: ... with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security , privacy,...a global Network Operations Center or IT Operations Center environment to manage Service Level… more
- Amazon (Arlington, VA)
- …and emergency operations . AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In other words, we're ... diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll… more
- CyrusOne (Sterling, VA)
- …Implementation Management support for certain key accounts to ensure successful service delivery . **Responsibilities:** Management of the Facilities + Employee ... + Serve as Implementation Manager for certain key accounts to ensure successful service delivery . Follow CyrusOne processes on tracking and reviewing project… more
- Signature Aviation (Dulles, VA)
- …clients, vendors, and aircraft crewmembers. Services include aircraft storage, cargo service operations , fueling, de-icing, lavatory, ground power and potable ... operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and...escalation point for guest inquiries. + Assist with ramp operations as needed to ensure service needs… more