- NANA Regional Corporation (Fredericksburg, VA)
- …In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for ... and system users. + Evaluates tools, best practices, technologies, and approaches to service delivery problems / issues for incorporation into the overall … more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …about the Act and the complaint process, visit Human Resources and Administration/ Operations , Security , and Preparedness (HRA/OSP) at The Fair Chance Act. ... care areas. As such, the AMSA provides administrative support across all service lines and performs functions necessary to promote timely and outstanding care… more
- Leidos (Fort Belvoir, VA)
- …Engineer SME** **in Fort Belvoir, VA** to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides ... & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA's internal and… more
- Leidos (Chantilly, VA)
- …part of a program that oversees development, integration, delivery , and operations and maintenance of IT managed security services, which encompasses support ... services and mission software capabilities in the areas of cyber, logistics, security operations , and decision analytics to support our defense and… more
- Evolent (Richmond, VA)
- … security , endpoint management, vulnerability management, asset management, IT service management, analytics, etc.). * Working knowledge of managing digital ... eliminate repeatable tasks and reduce administrative overhead for themselves and support - operations teams. The AD owns the team's roadmaps and the life cycle, and… more
- TekSynap (Arlington, VA)
- …desk tools and processes. + Coordinate cross-functional activities to ensure seamless service delivery . **REQUIRED QUALIFICATIONS** + Experience: + Ten (10) ... programs, and continuous improvement initiatives. + Provide oversight for service desk operations , ensuring 24x7x365 coverage for...Program Manager to join our team supporting DISA JSP Service Delivery . TekSynap is a fast-growing high-tech… more
- General Dynamics Information Technology (Radford, VA)
- …premise data centers, at a cost competitive rate. Key actives include: Information Technology (IT) Service Operations and Delivery , 24/7 Service Desk ... for supporting users around the world. Key aspects of performance are data security , innovation solution, and provide best-in-class customer service to Joint and… more
- Microsoft Corporation (Dulles, VA)
- …is appropriately allocated to meet Key Performance Indicators (KPIs) per task type. Service Delivery + Provides guidance to less experienced technicians for, and ... modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians. Microsoft's… more
- Ryder System (Richmond, VA)
- …architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating ... with other team members to ensure on-time IT services delivery or satisfactory and/or support. + Fosters and maintains...with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and… more
- CACI International (Chantilly, VA)
- …Administrator to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective ... capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as… more
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