• Manager, Member Service Center - Digital…

    Broadview FCU (Albany, NY)
    …requirements, security protocols, and compliance standards. + Champion innovation in digital service delivery and provide input on platform enhancements. + ... and coach two Digital Supervisors and their teams, ensuring delivery of exceptional digital service in a...voice of both member and employee. + Cross-trained to support voice channel operations as needed. Minimum Job Qualifications:… more
    Broadview FCU (08/13/25)
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  • Case Manager

    Urban League of Rochester (Rochester, NY)
    …will report to the Executive Vice President and will be responsible for the day-to-day support and service delivery for our EISEP Program. This position ... a team member to make their mark and provide support to a vulnerable yet valued sector of community....must possess a passion for people, health initiatives and support services while providing a proactive client centered experience… more
    Urban League of Rochester (09/18/25)
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  • IT Support Desk Supervisor

    Protective Industrial Products (Latham, NY)
    …issues. They design and implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and ... resolution. + Coordinate scheduling to ensure appropriate staffing and service coverage. + Implement and maintain support ...and service coverage. + Implement and maintain support desk processes in accordance with company IT standards… more
    Protective Industrial Products (09/24/25)
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  • Insurance Service Associate for Property…

    Robert Half Office Team (Rochester, NY)
    …* Stay updated on industry best practices and internal procedures to enhance service delivery . * Assist in claim administration and policy-related tasks to ... customer relations. * Collaborate with team members to provide quality service and support for property and casualty insurance clients. * Scan, photocopy, and… more
    Robert Half Office Team (09/26/25)
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  • Service Coordinator - Renwyck Place

    Millennia Housing Management (Rensselaer, NY)
    …resident confidentiality and acting with empathy, you will: + Set up volunteer support programs with service organizations in the community . + Assist ... The Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life.… more
    Millennia Housing Management (09/04/25)
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  • Clinical Service Director

    CenterLight Health System (Flushing, NY)
    …oversight of the provision of services that impact participants' care. + Implement in- service training and management directives to support the development and ... administrative on-call during non-operational hours of the physical sites. + Implement in- service training and management directives to support the development… more
    CenterLight Health System (08/23/25)
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  • Manager, Release Operations

    Livingston International (Amherst, NY)
    …performance. + Maintain an excellent working relationship with Managers, Service Delivery , Vendor Partner Leads & Managers, Manager Support Services, and/or ... our Vendor Partners Release Operations, our Release Operations, Client Service Teams, Support Services, and other internal...Ability to lead a team of employees in a service delivery environment while providing coaching and… more
    Livingston International (09/30/25)
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  • Desktop Support Lead

    Insight Global (New York, NY)
    …repair, and software licensing needs. . Negotiate vendor contracts and ensure service delivery meets SLA standards and company requirements. Technical Expertise ... Job Description Support Ticket Management . Manage the day-to-day IT...Requirements . 5+ years of experience in IT operations, service delivery , or related roles. . Advanced… more
    Insight Global (09/14/25)
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  • Service Management Consultant - ServiceNow…

    Capgemini (New York, NY)
    … Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work ... **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location:**...within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues,… more
    Capgemini (08/30/25)
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  • Equipment Service Technician

    Pactiv Evergreen (Syracuse, NY)
    …Future. **Responsibilities** **Responsibilities:** Equipment Service Technician provides technical service and support for customers who own and operate ... . Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for… more
    Pactiv Evergreen (10/03/25)
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