- CACI International (Chantilly, VA)
- …team to be part of an innovative fast-paced highly technical IT team as a ServiceNow Service Delivery Manager in support of the EITaaS contract for the ... Service Delivery Manager - ServiceNow Job... Service Delivery Manager - ServiceNow Job Category: Information Technology...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- CACI International (Sterling, VA)
- …Program support functions to manage the cross-functional processes required for seamless service delivery . + Directly support the Program Manager and ... Change, Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service Catalog providing continual process improvement support to… more
- Canon USA & Affiliates (Chesapeake, VA)
- …customer satisfaction - Collaborate with team members and cross-functional departments to improve service delivery - Perform additional support duties as ... Support CPS (Canon Professional Services) members with troubleshooting, service coordination, equipment inquiries, and membership renewals - Guide users through… more
- Northrop Grumman (Falls Church, VA)
- …and development of leadership development products and services and prepare them for production/ service delivery . + Support delivery of leadership ... of external best practices and partner with workforce development organizations to support the leadership development products and service portfolio including,… more
- System One (Fairfax, VA)
- …+ Support the development and implementation of strategic plans to enhance IT service delivery and support the mission-critical operations of the Army ... regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. + Manage...on Audio/Visual Support , Systems Administration & Cloud Support , Customer Service Support Center,… more
- CACI International (Chantilly, VA)
- …Spark cross-functional resources, processes, and applications/tools required for seamless service delivery to the Ecosystem + Support in the management of ... lead of functional areas leads though implementation, maintenance, and delivery of the ITSM Practices. Key focus areas will...decisions. The SIAM Operations Lead also collaborates US Government, Service Providers and other programs to support … more
- SHI (Richmond, VA)
- …to thrive - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services Expert Support customers. The Service ... Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level...customer satisfaction. They will provide the team with the support needed to work efficiently, meet their deadlines, and… more
- CACI International (Sterling, VA)
- …graphs, trends, and analysis to be presented at Governance Forums + Provide analysis and support for on-going service delivery , performance, and support ... government stakeholders, and other Functional Leads to ensure that service delivery and associated SLAs and KPIs...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- Live Nation (Bristow, VA)
- …ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation ... * Be the onsite contact and provide guided access for visiting IT service or support providers * Provide onsite assistance to tour production by helping to… more
- Shuvel Digital (Vienna, VA)
- …team in efforts for relentless improvement and heightened efficiency + Attest technology and service delivery roadmap support the solution strategy and are ... Master I work closely with the Product Owner to prioritize and lead delivery of the initiative's capabilities by removing impediments, facilitating team meetings and… more