- SAIC (Quantico, VA)
- …under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT environment ... support . + Provides on-site and remote technical support to approved seat service DCSA end...channels and business lines, with customized interfaces and information delivery mechanisms. + Supports currency and accuracy of IT… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …provide comprehensive customer service and order processing, sales and service support , accounting, and office administration functions. Effectively apply ... into the system and communicate details according to location/company procedures. Schedule delivery and/or service appointments for new and recurring orders. +… more
- Amazon (Arlington, VA)
- …product performance dashboards that effectively communicate insights and track progress toward service delivery goals * Conduct regular product reviews with ... of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own...vision for major features and leading all stages of delivery * Communicate roadmap and feature recommendations effectively to… more
- The Cigna Group (Mclean, VA)
- …experience and ability to manage all services aspects of Client Account service delivery , product offerings, funding types and platforms for assigned ... complex client and broker requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities… more
- St John's Community Services (Annandale, VA)
- …and abilities: + Understanding of Virginia DBHDS Community Coaching guidelines and person-centered service delivery . + Ability to work independently and adapt to ... role is highly flexible to ensure that individuals receive support during the hours their Community Coaching service...behavioral, and daily living skills. + Proficiency in documenting service delivery and completing required reports in… more
- CACI International (Chantilly, VA)
- …compliance with enterprise vision and governance policies/procedures/regulations, schedules, service delivery quality, and stakeholder engagement plans/actions ... measures effectiveness using detailed performance metrics where practical + Champions IT/IM service delivery standards and values across the enterprise +… more
- Siemens (Chantilly, VA)
- …perfect places that improve people's lives. Transform the everyday with us! Our Service Coordinators coordinate the delivery of onsite and remote service ... for our customers from the initial demand creation through delivery and close-out. As a Service Coordinator,...all services by scheduling and dispatching resources. As a Service Coordinator, you will: Support , inform, prioritize,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …fostering a collaborative and high-performance environment to expedite issue resolution; + Ensure service delivery is timely and accurate, meeting all Service ... team performance by providing visibility on how well the support team is meeting service level agreements;...JavaScript; + 5 years experience in working in Agile delivery with expertise in JIRA/Confluence platform; + 3 years… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical ... Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding...customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , … more
- Owens & Minor (Richmond, VA)
- …organization, fostering a business-oriented culture and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...as experience, skills, education and location.** **POSITION SUMMARY** Desktop Support Analyst within the Owens & Minor Global IT… more