- Deloitte (Mclean, VA)
- …closely with the onshore lead to support the functional design and delivery of Fusion Field Service Cloud implementations. You'll be responsible for ... sales operations, elevate customer service interactions, and enhance field service delivery . By leveraging advanced analytics, Generative AI, transformative… more
- Owens & Minor (Richmond, VA)
- …organization, fostering a business-oriented culture and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...as experience, skills, education and location.** **POSITION SUMMARY** Desktop Support Analyst within the Owens & Minor Global IT… more
- The Cigna Group (Arlington, VA)
- **POSITION SUMMARY** Is service your passion? Do you enjoy problem solving and helping others achieve the best outcome? We are looking for a dedicated onsite ... specialist to provide exemplary customer and client service of our Cigna products, benefits, and claim processes. As the Dedicated Client Service Partner you can… more
- Medtronic (Arlington, VA)
- …and service processes to improve product design, manufacturing, and service delivery .** **Maintaining up-to-date knowledge of Medtronic products and industry ... Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves… more
- Mass Markets (VA)
- …of customer interactions and transactions. + Collaborate with team members to improve service delivery . + Adhere to company policies and compliance standards. ... Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas,… more
- GovCIO (Richmond, VA)
- …to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level agreements are met and ... for changes and updates to the environment, and gather support documents + Provides coaching to service ...gather support documents + Provides coaching to service desk agents to address performance issues and create… more
- Deloitte (Rosslyn, VA)
- …all organizational levels, leveraging Deloitte's ecosystem relationships, talent models, and service delivery platforms to differentiate BPaaS offerings and ... secure buy-in for large-scale business process outsourcing engagements. + Support and follow up on direct marketing campaigns, industry...or managed services deals, preferably in BPaaS or recurring service delivery environments. + Minimum of 5… more
- ICF (Reston, VA)
- …comply with federal law and improve enforcement and service delivery through program and IT management, technical support , training/communications, and ... as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the Deputy Program Manager,… more
- System One (Arlington, VA)
- …Quality, and Time to Resolve of Incidents and Requests + Liaise with the Customer Service Delivery Technical Monitors. + Manage the development and issuance of ... Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site...Service Desk Tower Lead to lead an IT support team, onsite at a federal client site. The… more
- CACI International (Sterling, VA)
- …for a Service Quality Assurance Lead to oversee and improve our service delivery processes. The successful candidate will be responsible for developing, ... Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph… more
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