- Mass Markets (VA)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... ourselves as a trusted partner in the industry. This position supports customer service , technical support , and customer sales interactions. It requires you to… more
- Amazon (Arlington, VA)
- …deployment and liquidation experience - 1+ years of IT client, server, and network service delivery experience - 2+ years of networking (such as DNS, DHCP, ... Network Operations Center (SNOC) serves as the backbone for support operations, ensuring continuous and reliable service ...for support operations, ensuring continuous and reliable service to high-priority users around the world. We are… more
- Epsilon, Inc (Alexandria, VA)
- **Executive Support Technician III** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...Office (USPTO) personnel while also providing world class customer service . The Epsilon team is comprised of Service… more
- HCA Healthcare (Fredericksburg, VA)
- …+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
- Fujifilm (Richmond, VA)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... service area, and some unscheduled work in the service area with the assistance of technical support , as directed by the Area Service Manager. **Company… more
- TekSynap (Arlington, VA)
- …+ Coordinate Service Desk staff training sessions; + Liaise with the FDIC Service Delivery Designee; + Manage the development and issuance of Service ... Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk...technology that enables continuous access to data securely. In support of this mission,FDIC established ServiceNow as an enterprise… more
- CACI International (Sterling, VA)
- …will lead initiatives to identify, implement, and measure improvements across our service delivery processes. **Responsibilities:** + Lead and manage the ... Continuous Service Improvement Management Lead Job Category: Consulting Time...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- National Power, LLC (Richmond, VA)
- …staff + Foster a culture of safety, technical excellence, and customer-first service delivery + Manage succession planning and career development pathways ... Summary We are seeking an experienced UPS Service Manager to lead and oversee service...service teams including Lead Technicians, Senior Technicians, and support staff + Recruit, hire, and onboard qualified technical… more
- Sherwin-Williams (Ashland, VA)
- …meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to ... Customer Service Specialists work closely with wholesale and retail...the strength of our success, and we invest and support you in: Life with rewards, benefits and the… more
- Canon USA & Affiliates (Reston, VA)
- …phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all ... workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where… more
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