- Shuvel Digital (Vienna, VA)
- …team in efforts for relentless improvement and heightened efficiency + Ensure technology and service delivery roadmap support the solution strategy and are ... Master works closely with the Product Owner to prioritize and lead delivery of the initiative's capabilities by removing impediments, facilitating team meetings and… more
- Guidehouse (Mclean, VA)
- …of the IT office, including infrastructure, applications, cybersecurity, data management, and service delivery . + Support digital transformation projects, ... forward-thinking IT Portfolio and Program Management Office (PMO) Leader to support the strategic direction, management, and modernization of the organization's… more
- ManTech (Herndon, VA)
- …closely across operations teams and others to maintain focus on key requirements and support and service delivery opportunities and issues + Take ... accountability for service delivery performance, meeting customer expectations, and driving future demand...management. + 4+ years of hands-on leadership experience in service desk support and operations. + One… more
- Red River (Chantilly, VA)
- …specifications. + Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + ... primarily responsible for working on a team at the Service Desk. This position will handle technical support... Service Desk. This position will handle technical support requests directly from customers as well as escalation… more
- Amazon (Hampton, VA)
- …new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience ... smiles on customer's faces. Key job responsibilities As a Delivery Station Customer Service Associate, you will...them get the best results quickly and efficiently. We support our self- service channels to offer expert… more
- TekSynap (Reston, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish, refine, and oversee IT service delivery to internal and external customers. + Ensure that ... relationships with customers. + Identifying customer needs and overseeing service delivery within the business context. +...Good computer skills and the ability to use business support software. + Strong customer service , project… more
- SAP (Herndon, VA)
- …and a variety of benefit options for you to choose from. **SAP NS2 Service Delivery Manager (Austin, TX or Herndon, VA preferred)** **COMPANY DESCRIPTION** SAP ... role. All internals must have manager's approval to transfer.** Service Delivery Manager (SDM) acts as a... plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP… more
- CACI International (VA)
- Hardware Service Delivery Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... is seeking a highly experienced and results-oriented ServiceNow Hardware Service Delivery Manager supporting the Department of...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- CACI International (VA)
- Service Delivery Manager - Software Asset Management (SAM) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... **The Opportunity:** CACI is seeking a dynamic and experienced Service Delivery Manager - Software Asset Management...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- Prime Therapeutics (Richmond, VA)
- …fuels our passion and drives every decision we make. **Job Posting Title** Director of Service Delivery **Job Description** The Director Service Delivery ... outcomes. **Responsibilities** + Lead the development and execution of service delivery , focusing on growth, client satisfaction...and ensure client and member satisfaction is achieved + Support clients by operating as the liaison for Member… more