- Parity (New York, NY)
- …and maintain system continuity QUALIFICATIONS + 6+ years of client-facing experience in service delivery , customer success, technical account management + ... reducing energy waste. THE ROLE We're looking for a Service Delivery Manager to manage and grow...Excellent communication and interpersonal skills - able to explain technical topics in a clear, confident, and professional manner… more
- Broadridge Financial Solutions (New York, NY)
- …helping others along the way, come join the Broadridge team. Broadridge is hiring a Technical Delivery Lead to join our Engineering Team. In this role you will ... Technology, or a related field. At least 5 years of experience in a Technical Delivery Lead/Product or Project Management position. Strong technical … more
- Amazon (New York, NY)
- …manage our rapid growth growth and achieve our lofty objectives. As the Sr. Technical Account Manager for Twitch Delivery , you will support campaign delivery ... Amazon's video program is a rising competitor in this industry. Amazon's service has differentiated assets in our customer and audience insights, exclusive video… more
- Cisco (New York, NY)
- …are received. Role Overview We are seeking an Enterprise Wireless LAN Customer Delivery Technical Leader within the CX Global Enterprise Segment Premier ... best-in-class customer experience. Minimum Qualifications Experience: 7+ years in customer-facing service delivery engineering roles with 5+ years designing and… more
- Cisco (New York, NY)
- …are received. Role Overview We are seeking an Enterprise Networking Customer Delivery Technical Leader within the CX Global Enterprise Segment Premier ... customer experience. Minimum Qualifications * Experience: 10+ years in customer-facing service delivery engineering roles with 3+ years supporting a… more
- MUFG (New York, NY)
- …Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support ... an entry level position for an ambitious candidate with 1-5 years' customer service experience who enjoys working directly with software end-users and clients to… more
- Deloitte (New York, NY)
- …, you will play a critical role in implementing and optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on the HR workflows, ... + Required Certifications: ServiceNow Certification Implementation Specialist - HR Service Delivery (HRSD), ServiceNow Certified System Administrator. +… more
- Tompkins Community Bank (Batavia, NY)
- …of Customer Satisfaction and customer service by monitoring and improving ongoing service delivery methods. + Provide technical expertise to the ... in your market, in meeting agency objectives in regards to our customer service standards. To assist in maintaining strong and effective relationships with the… more
- American Express (New York, NY)
- …Adhere to all SLA's and KPI's. + Develop and implement strategies to optimize service delivery processes and improve efficiency. + Monitor service ... design and technical implementation while maintaining the highest standards of delivery . + Partner with internal teams to test and validate both hardware and… more
- Sysco (Albany, NY)
- …. + Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service . + Supervises labor hours and ... position responsible for supervising and directing the activities associated with delivery . Responsibilities include but are not limited to, collaborative direction… more