- CAI (Albany, NY)
- …and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' experience in a ... receiving requests from associates and vendors, and providing the technical support and customer service needed to...and providing the technical support and customer service needed to solve requests. **Job Description** We are… more
- Fujifilm (Albany, NY)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager.… more
- Lumen (Albany, NY)
- …the lead in presenting that information to the customer. -Defines and communicates key Service Delivery , Service Management or Service Assurance process ... performance by highlighting positive performance trends and identifying areas for service improvement opportunities. -Serves as customer advocate, technical … more
- Evertz Microsystems Limited (New York, NY)
- …client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service in regards to inquiries regarding ... products, installations and systems. Responsibilities: + Respond and provide technical direction to customers regarding operational issues, firmware upgrades and… more
- Capgemini (New York, NY)
- **Job Title:** Principal Service Management Consultant - ServiceNow Subject Matter Expert - Finance & Supply Chain (Source to Pay Operations) **Location:** Chicago, ... and APO modules. The architect will lead client engagements, define technical strategies, and ensure alignment with business outcomes. **Key Responsibilities:** Lead… more
- Broadview FCU (Albany, NY)
- …across shifts. + Act as the senior escalation point for complex digital or technical service issues. + Partner with Technology, Training, and MSC peers to ... security protocols, and compliance standards. + Champion innovation in digital service delivery and provide input on platform enhancements. + Represent the… more
- MTA (New York, NY)
- …planning, and foster a culture of continuous improvement. You will also help delivery teams improve their technical agility by promoting engineering best ... to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is...to adopt and sustain Agile practices, from strategy to delivery . Agile Coaches focus on fostering a culture of… more
- Veterans Affairs, Veterans Health Administration (Syracuse, NY)
- …department located in Syracuse VA Medical Center is hiring for a full-time Food Service Worker (FSW) WG-3. The incumbent in this position perform tasks with several ... when assigned - Set up dining room tables for service , place food and beverages on tables, and replenish...trash/recyclables from dishes, glasses and silverware - Unload food/tray delivery carts - Store sanitized dishes, glasses and silverware… more
- VCA Animal Hospitals (Latham, NY)
- **Client Service Supervisor** VCA Shaker Animal Hospital is seeking a highly experienced Client Service Professional to join our leadership team as Client ... Service Supervisor. Under direction from the Hospital Manager/Administrator, the...and direct reports. * Assist in the development and delivery of employee evaluations for the front desk with… more
- MRC Global (Horseheads, NY)
- …to increase market share by growing sales. + Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. + ... maintain customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to… more
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