- Paylocity (Rochester, NY)
- …solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, ... system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing… more
- Humana (Albany, NY)
- …AI-powered healthcare. We are looking for a Principal Applied AI Engineer, a technical leader who thrives in ambiguous, high-impact environments and is motivated by ... platform team, ensuring close alignment with platform strategy and delivery . It is for someone who wants autonomy, influence,...+ Mentor other engineers and guide teams through complex technical decision-making. + Serve as a thought leader on… more
- Humana (Albany, NY)
- …put health first** The Medicaid Test Lead will be a strategic and technical leader focused on defining and enforcing a comprehensive testing vision across multiple ... will drive standardization of processes, tools, and methodologies to enable faster delivery and improved quality. The role requires strong analytical and leadership… more
- HTC Global Services Inc (Brooklyn, NY)
- Key Responsibilities: + Telecom Service Delivery Governance + Own overall uptime, performance, and service quality for enterprise telecom and UC platforms. + ... & Contract Management + Serve as primary commercial and technical escalation point for telco carriers, ISPs, and UC...and dashboard reporting for traffic trends, voice quality, and service health. + Change, Release & Project Management +… more
- Deloitte (New York, NY)
- …the ground experience with jurisdictions around the world. Bring your expertise and client service skills to Deloitte and click "apply" now! Work you'll do: As a ... you will proactively identify, pursue and execute on continuous service improvements through technology and process improvements. Responsibilities will include:… more
- Bloomberg (New York, NY)
- …- Bloomberg Financial Solutions Location New York Business Area Sales and Client Service Ref # 10046812 **Description & Requirements** Bloomberg is a global leader ... for our customers and employees alike. Our team comprises several key pillars: sales, service , operations, culture and brand. As a department, we are united by a… more
- Deloitte (New York, NY)
- …commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives, ... project teams will often include leaders and specialists from other business and technical disciplines from within the consulting practice and from our clients. A… more
- MTA (Bronx, NY)
- …+ Establish, implement, and control all standards, procedures, and priorities for the delivery of depot based technical training in all depots. Provide staff ... a revenue vehicle and other equipment necessary for the safe operation and delivery of NYCT services. Direct a two-shift training operation for hourly and… more
- New York State Civil Service (Poughkeepsie, NY)
- …Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems.* Assist and participate in any Regional Office Quality ... Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $68951 to $87138 Annually Employment Type Full-Time… more
- New York State Civil Service (Rochester, NY)
- …Office in local & statewide meetings regarding OPWDDServices and changes in the service delivery systems.* Assist and Participate in any Regional Office Quality ... Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time… more
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