- Capgemini (Houston, TX)
- …NY areas **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM ... **Overview:** The Solution Architect at Capgemini plays a strategic and technical leadership role in designing and implementing ServiceNow solutions that align… more
- Mass Markets (Killeen, TX)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you… more
- Leidos (San Antonio, TX)
- …+ Service Management: Implement and maintain best practices for service delivery , incident management, and problem resolution, ensuring compliance with ... and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools specifically, ServiceNow. The Service Operations… more
- Mass Markets (Killeen, TX)
- …and Recruiting + Design and audit quality assurance strategies to ensure top-tier service delivery + Manage hiring, coaching, and termination processes for call ... Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Fujifilm (Austin, TX)
- …leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will ... a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager.… more
- Southland Industries (Carrollton, TX)
- …probe and identify concerns.Clarify Brandt's capabilities and expertise and provide strategic technical solutions. 5. Position renewable service agreements as a ... **POSITION SUMMARY** **Obtain new and ongoing work for Brandt's Service Department by establishing and maintaining effective contact with existing accounts and… more
- Southland Industries (Carrollton, TX)
- …and identify concerns. Clarify Brandt's capabilities and expertise and provide strategic technical solutions. + Position renewable service agreements as a ... **POSITION SUMMARY** Obtain new and ongoing work for Brandt's Service Department by establishing and maintaining effective contact with existing accounts and… more
- The Hunton Group (Houston, TX)
- … shop, managing technician schedules, workloads, and priorities to ensure efficient service delivery . + Coordinate incoming/outgoing rental units for service ... safety standards. + Act as liaison between the Rental service team and sales operations to align delivery...+ High school diploma or equivalent required; Associate's or technical degree preferred. + Minimum 5 years of experience… more
- WM (Houston, TX)
- …facilities and waste-based energy production projects. **I. Job Summary** The Field Service Delivery Manager is responsible for managing the efforts and ... will have the responsibility for managing a team of Technical Analysts in their assigned area. The Candidate must...Collaborates with Market Area business partners and other Field Service Delivery Managers to define project objectives,… more
- Mass Markets (Killeen, TX)
- …Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you… more