- Oracle (Richmond, VA)
- …**Mission** This person will play a crucial role in developing service innovation, optimizing processes, and delivering insights that empower the organization ... to make informed, data-driven decisions. They are passionate about building and selling service solutions focused on Cloud, SaaS, and AI. They are collaborative and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... service desk operations, leads shift teams, ensures quality service delivery , and serves as the primary...ensure adherence to SLAs and quality standards + Provide technical guidance and troubleshooting support + Conduct service… more
- The MITRE Corporation (Mclean, VA)
- … Service Management principles and tools such as ServiceNow, to optimize service delivery processes. + Risk Analysis: Conduct cybersecurity risk analysis on ... career growth, and a culture of innovation that embraces adaptability, collaboration, technical excellence, and people in partnership. If this sounds like the choice… more
- CAI (Richmond, VA)
- …and services + May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll Need** Required: + 6-12 months' experience in a ... receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20… more
- GE HealthCare (VA)
- …management skills and strong technical or financial skills to ensure high-quality service delivery and customer satisfaction. The Field Service Director ... a team of 30+ field engineers. + Ensure FE technical skills, customer relation skills, and technical ...scheduling and dispatching of field engineers to ensure timely service delivery . Monitor and manage service… more
- Steampunk (Mclean, VA)
- …that service concepts are both desirable for users and feasible for technical implementation + Design and iterate on service prototyping using Figma and ... **Overview** As a ** Service Designer,** you will be responsible for guiding...+ Balance user needs with product manager priorities and technical feasibility to drive measurable results + Provide plain… more
- GE HealthCare (Glen Allen, VA)
- …across the USCAN region, with a focus on all our Ultrasound products, customer service needs, and sales/ delivery channels for Value Delivery and Value ... product manager plays a key leadership role in driving and accelerating service growth through service product development and commercial activation excellence… more
- Oracle (Richmond, VA)
- …**Mission** This person will play a crucial role in developing service innovation, optimizing processes, and delivering insights that empower the organization ... cloud enterprise architecture and is collaborative and driven to apply their technical skills to real-world applications. This role will contribute to portfolio… more
- CACI International (Chantilly, VA)
- …workflows across service providers and organizational structures for unified service delivery * Identify and champion process improvement opportunities, ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...and verbal communications abilities, with the capacity to explain technical details to non- technical audiences * Experience… more
- University of Virginia (Charlottesville, VA)
- …projects focused on patient satisfaction and operational improvement. + Tracks and analyzes service delivery metrics to assess trends and recommend training or ... Assists in the coordination of vendor relationships related to training tools or service delivery resources. + Supports the development and implementation of new… more