- Veterans Affairs, Veterans Health Administration (Richmond, VA)
- …Use Disorders. It is expected that the incumbent will successfully coordinate service delivery with the PTSD Program Director, Substance Use Treatment Program ... for patients with substance use disorders and 2 PTSD, with service delivery to include intake evaluation, diagnostic assessments, psychotherapy, and patient… more
- Insight Global (Mclean, VA)
- Job Description The Enterprise IT Service Management (ITSM) Analyst/Senior Analyst is responsible for the maintenance and daily activities as well as the Continual ... Service Improvement (CSI) of existing IT Service ...and not limited to functional requirements gathering, documentation, system/tool design , measure and reporting, audit plan, training, and organizational… more
- SHI (Richmond, VA)
- …the managed services and field services presales practices + Establish and grow managed service and field service offerings relevant to SHI's client segments + ... within the professional services team by identifying new opportunities and optimizing service offerings. + Educate, enable, and empower SHI technical sales teams,… more
- NANA Regional Corporation (Fredericksburg, VA)
- …In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI ... and experience demonstrating an understanding of law enforcement and IT service management, incident management, and problem resolutions process, or equivalent. To… more
- CACI International (Chantilly, VA)
- …Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS ... services from an in-house, base-centric delivery model to an advanced enterprise service delivery model. The CMDB Data Configuration Manager is responsible for… more
- Cisco (VA)
- …Servicenow platform's capabilities. You will also have influence on product integrations and design with an impact on our customer value. **Meet the IT Solutions ... Define the services that ServiceNow delivers and gets alignment with customers on service definitions, SLAs and critical metrics + Maintain a ServiceNow roadmap that… more
- Humana (Richmond, VA)
- …participate in all phases of the audit process including evaluating control design and adequacy, testing to ensure adherence with established policies and internal ... + Assesses the compliance risks to PCO and leverages the assessment to design the auditing and monitoring activities included in the workplan. + Executes assigned… more
- CareFirst (Reston, VA)
- …open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements. + ... deadlines.Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for … more
- Insight Global (Richmond, VA)
- …and recommends implementation methods and solutions. As assigned, provides customer service and communication of problem resolutions for complex issues. *Manages the ... engineering design process, including reviewing and analyzing detailed plan designs/technical...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- BAE Systems (Falls Church, VA)
- …on compensation strategies for BAE Systems Inc. and support on design , development and administration of compensation programs and strategies. This individual ... will foster a team environment and a strong service culture that ensures engaging communications and delivery of timely and quality driven service to internal… more