- University of Southern California (Los Angeles, CA)
- The Service Desk Agent I is responsible for supporting the end user community at the Keck Medicine of USC hospitals and clinic locations. This position will ... Req 3 years IT experience. + Req 2 years Experience in Desktop and/or Service Desk Support. + Req Must demonstrate excellent customer service , written &… more
- WSP USA (Los Angeles, CA)
- …and support process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology performance and customer ... in accordance with NIST Cybersecurity Framework and ISO 27001 standards ** Service Desk Leadership** + Lead, manage, and improve core IT operations management… more
- Federal Emergency Management Agency (Mcclellan, CA)
- …establishment of the IT infrastructure; Directs the establishment and operation of the IT Service Desk using Remedy HD management tool, serves as a technical ... This is a 2-year temporary appointment in the Excepted service . This position is located on a Type I...you will serve as an IT Specialist (CUSTSPT) - Service Branch Director Type 1 and will be the… more
- Hilton (Downey, CA)
- Oversees front desk operations\. Provides guest service , guidance and leadership to ensure consistent customer service is provided\. Assigns and instructs ... leading global hospitality company, spanning the lodging sector from luxurious full\- service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For… more
- Pep Boys (El Monte, CA)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more
- Therma LLC (San Jose, CA)
- …challenges employees, giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT ... are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment… more
- Stanford University (Stanford, CA)
- …Public Safety for emergencies as needed. When serving as a backup to our service desk , the Library Specialist will also process new books, prepare returned ... May assist with training student or hourly staff in routine service desk operations or routine collection maintenance activities, usually through demonstrating,… more
- TEKsystems (Irvine, CA)
- …Okta Certified Professional Jamf Certified Tech Jira Administrator Certification Jira Service Desk Administrator Certification Skills okta, gsuite, macos, jamf, ... Description Skills: okta, gsuite, macos, jamf, customer service , google suite, gmail, windows, imaging, Technical support,...must have. Be our internal IT 'go-to' for help desk and desktop support spanning - hardware/software and network… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …streamlining deployment processes. You will act as a key liaison between the Service Desk and Infrastructure teams, ensuring efficient issue resolution and ... and efficiency. + Technical Support & Escalations - Serve as the escalation point for Service Desk issues and act as the bridge between Service Desk and… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more