- PennyMac (Moorpark, CA)
- …the company. The Desktop Support Technician will : + Prioritize daily workload and Help/ Service Desk requests according to policy and procedure + Create and ... answering email, responding to tickets, answering support related questions, and/or performing desk -side support. As the Technician , you will serve as the… more
- GovCIO (Sacramento, CA)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... of asset records + **Collaboration & Customer Support** + Work with service desk and IT support teams to resolve asset-related issues + Coordinate with… more
- HCA Healthcare (San Jose, CA)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings, committees and… more
- University of Southern California (Los Angeles, CA)
- …* Develop documentation to support standard questions or solutioning workflows to enable Service Desk collaboration. * Diagnose system bugs (reported or found) ... strong commitment to and affinity for delivering the highest level of customer service . Essential Duties: + Daily Operations * Provides daily maintenance and support… more
- Tyto Athene (San Diego, CA)
- …Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...+ 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired. + Microsoft certification… more
- Motion Recruitment Partners (Santa Clara, CA)
- …or Kanban methodologies. + Practical knowledge of BAU IT operations, including Service Desk and SOC environments. + Excellent communication and presentation ... + Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End-User Support. + Lead and develop project methodologies,… more
- CompuCom (Santa Clara, CA)
- …and budget + Coordinate with internal IT teams supporting BAU operations such as Service Desk , SOC, and End-User Support + Lead and develop project methodologies ... or Kanban methodologies + Practical knowledge of BAU IT operations, including Service Desk and SOC environments + Prior experience in enterprise-scale PC refresh… more
- Datavant (Sacramento, CA)
- …for all end-user services functions, including desktop operations, onsite support, service desk governance, and global managed services delivery, ensuring ... to SLAs, responsiveness during escalations, root-cause remediation, and continuous service delivery maturation. + Develop, maintain, and improve standard operating… more
- AireSpring (Los Angeles, CA)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and… more
- Marriott (Long Beach, CA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more