- Parker Hannifin Corporation (Simi Valley, CA)
- …troubleshooting using basic diagnostic techniques + Document user problems and resolution in service desk tickets and forward unresolved issues to the next level ... years of relevant IT experience. Knowledge, Skills and Abilities + Excellent customer service skills + Independent yet Collaborative + Interest in the IT Technology… more
- Brookfield Properties (Los Angeles, CA)
- …support, 55% off-phone tasks, 5% project involvement, and 5% training and development. + Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 ... We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the… more
- AeroVironment (Petaluma, CA)
- …goals and objectives + Experience working with Oracle Support + Experience with Service Desk ticketing System **Other Qualifications & Desired Competencies** + ... analysis techniques and business cases to define high-level product features and desired service levels for existing and emerging IT offerings + Focuses on business… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- MongoDB (San Francisco, CA)
- …+ Stakeholder collaboration + Work with IT partners (Applications, Infrastructure, Security, Service Desk ) and business stakeholders to clarify needs, gather ... teams to turn defined opportunities into shipped capabilities that improve service delivery, knowledge management, automation, and decision support. This is a… more
- MongoDB (Palo Alto, CA)
- …**Candidate Profile** Required + Experience: + 5+ years in IT end-user support, service desk , or field support + Meaningful experience (ideally 2+ years) ... for an EA audience + Customer mindset: + Empathetic, patient, and service -oriented; comfortable supporting demanding schedules and high expectations + Discreet and… more
- Hilton (South San Francisco, CA)
- …the Embassy Suites San Francisco Airport, we strive for delivering excellent customer service with each and every guest interaction\. We are looking for talented ... us\. **What will I be doing?** As a Front Desk Supervisor, you report to the Director of Operations...allowance to remedy guest problems + Provide excellent guest service , guidance and leadership to ensure consistent customer … more
- Kimpton Hotels & Restaurants (Palm Springs, CA)
- …of all Front Office operations by setting and maintaining a high level of guest service . Provide timely and courteous service to all guests, encouraging them to ... repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried...at the start of shift and review the Front Desk logbook. + Review all arrivals and departures noting… more
- University of Southern California (Los Angeles, CA)
- …the restaurants and kitchens, are in the planning stage. We are seeking a Front Desk Agent to join our rapidly growing team. The Opportunity: As guests check into or ... of the Hotel, they will rely on our front desk team to provide them with efficient and accurate... Agent, you will continue to provide exceptional customer service . We constantly strive to provide the best USC… more