- Jabil (St. Petersburg, FL)
- …Following all procedures around the ISS security policy.. Responsible for monitoring the Service Desk system queue and resolve tickets in a timely manner.. ... Library knowledge.. Emphasize management of queues, and adherence to Service Level Agreement/Key Performance Indicators.. Install and Configure PCs (SCCM)..… more
- Sprinklr (FL)
- …frequent interruptions + Solicit and respond to internal user questions and feedback in a Service Desk + Assist in T&E KPI and spending reports and system ... partner with cross-functional business partners to provide A+ customer service and support to the business as well as...with a sense of urgency + Provide A+ customer service to internal and external customers + Managed a… more
- Ross Stores, Inc. (Land O' Lakes, FL)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... all Associates understand and can execute emergency operating procedures\. **Customer Service :** + Treats all Customers, Associates, and other leaders with respect\.… more
- USAA (Tampa, FL)
- …IT Operations aspects like configuration management, assessment management, capacity management, service desk , and monitoring, this role will increasingly focus ... to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the...where our core values - honesty, integrity, loyalty and service - define how we treat each other and… more
- Cognizant (Tallahassee, FL)
- …Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support, Messaging and Collaboration, ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...expertise in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist, partner with the customer to… more
- L3Harris (Melbourne, FL)
- …end-to-end service management (incident, problem, change, capacity) in partnership with service delivery, Service Desk , Deskside, and Managed Service ... Providers. + Own the enterprise UC strategy, covering voice, VoIP, Video/Telepresence, conferencing tools, contact center capabilities, SIP trunking, and future UCaaS capabilities. + Modernize legacy telecom environments and transition to more secure,… more
- HCA Healthcare (Gainesville, FL)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...range of facility-based IT&S equipment. As the key technical service resource within the facility, the Sr. Technical Analyst… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Work with end users and department heads to identify and document required network service levels + Provide service desk and technical support to users. ... user network issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve customer issues related… more
- BAE Systems (Jacksonville, FL)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.… more
- BAE Systems (Jacksonville, FL)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 2 support for remote access and service capabilities, including VPN setups, multi-factor authentication, and secure connectivity… more