- New York State Civil Service (Hauppauge, NY)
- …and professionally and courteously address desktop support callstransferred by the Service Desk .- Install, load, and configure software and applications.- ... NY Zip Code 11788 Duties Description -Review and respond to IT Service Management (ITSM) system incident andrequest tickets within designated assignment group.-… more
- Simon & Schuster (New York, NY)
- …environments. This role manages a team of desktop support technicians and service desk professionals to deliver exceptional technical support, ensure timely ... satisfaction. The Senior Manager plays a key role in setting service strategies, developing policies and procedures, implementing support technologies, and ensuring… more
- Compass Group, North America (Rochester, NY)
- …with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk . Controls all cash and media materials. Essential Duties ... Saturday, 12:00 pm - 8:30 pm. More details upon interview. + Requirement: Customer Service and Point of Sale experience required. + Perks: Free on-site parking! Free… more
- Fox Rothschild LLP (New York, NY)
- …+ Assists as a member of the team for the development and maintenance of the service desk application ( Service Now), with team members to keep up to ... to all attorneys and staff to ensure high-level customer service standards are met. **Please note that the required...identification information and nature of problem or issues in Service Now system. + Access knowledge bases and resources… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... of the City of New York serving in a permanent (not provisional) civil service title of Associate Staff Analyst. Please clearly indicate your permanent civil … more
- Marriott (New York, NY)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- Binghamton University (Binghamton, NY)
- …with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services team. The Help ... Desk Support Analyst will provide superior first-level IT customer...and monitor all referred calls to ensure the best service level possible is provided to the University community.… more
- New York State Civil Service (NY)
- …assignment group. * Professionally and courteously address desktop support calls transferred by the Service Desk . * Monitor work queues to ensure Service ... New York State: * Review and respond to IT Service Management (ITSM) system incident and request tickets within...Savings Programs, as well as US Savings Bonds* Public Service Loan Forgiveness (PSLF)* And many more. Some positions… more
- New York State Civil Service (Albany, NY)
- …with project management teams and departments, such as development and IT service desk teams, to ensure alignment with transition objectives;* Monitors ... ###All candidates that apply may not be scheduled for an interview.Public Service Loan ForgivenessEmployment with New York State qualifies an individual for Public… more
- Lincoln Financial (Albany, NY)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more