- Mizuho Corporate Bank (New York, NY)
- …aptitude, and conflict resolution skills. + Bachelor's degree with 5-7 years of service desk support experience (ideally including 5+ years of demonstrated ... will be involved in a number of dynamic, strategic initiatives in key Service projects across the organization such as platform enhancements and its implementation.… more
- Comcast (New York, NY)
- …a Comcast Company, is looking for a strategic leader for our expanding Deal Desk function. The Director, Deal Desk will be a data-driven leader, responsible ... for leading the Deal Desk team across our supply and demand verticals. This...with cross-functional team experience and ability to provide excellent service to internal customers - including sales, finance, marketing,… more
- Mount Sinai Health System (New York, NY)
- …Degree is preferred and/or equivalent work experience. + 2+ years of customer service desk experience or other customer service -related experience. Licensing ... + Monitors elevator operation including entrapment status and coordinate Elevator Service Technicians efforts. + Directs Pneumatic Tube System alarms to appropriate… more
- TEKsystems (Victor, NY)
- …Deployment - MDM - O365 Admin - Patch Management - General Security Knowledge Service Desk Technician (50%) - Take tickets, interact, troubleshoot, resolve - ... Direct portal ITSM/Ticketing System -- Migrating over to Fresh Service (from Kace) Provides end user support both onsite...Security of all networked company data * Systems and service upgrades to improve productivity and reliability * Thoroughly… more
- CUNY (Bronx, NY)
- …of the search committee at ###@lehman.cuny.edu . For technical issues: Contact the service desk by email: ###@cuny.edu. If you can, provide screenshots. Please ... agenda. The successful candidate will also be expected to perform administrative service for the department and the college, carrying out various duties such… more
- Insight Global (Guilderland, NY)
- …are met/projects are closed out. You will interact with project management team members, IT service desk , and any technicians that are tied to the project. We ... from beginning to completion. - experience being point of contact for escalations, service calls, or close outs. - extreme attention to detail - experience using… more
- Robert Half Technology (New York, NY)
- …implementation. Responsibilities: * Supervise the daily operations of the IT Service Desk , ensuring efficient workload distribution and maintaining high ... maintenance of user devices, software, and classroom audio/video systems. * Manage IT service requests and calls through a ticketing system, ensuring all tasks are… more
- WTW (New York, NY)
- …the Product Leader for validation. + Escalate technical issues to the Software Support/ Service Desk when necessary, ensuring issues such as system downtime, ... field. + 2-5 years of proven experience in client success, customer service , or a technical support environment, preferably within the financial services industry,… more
- Marex (New York, NY)
- …this role requires a close partnership with the rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: + Provide support for ... Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them… more
- Evolent (Albany, NY)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... + Knowledge of databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA security standards (45 CFR… more