- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding… more
- Boscov's Department Store, LLC (Rochester, NY)
- Cash Office/ Customer Service Desk Associates Earn an additional $1.00 per hour incentive through 12/25/2025! Bring your experience to work for you where people ... its stores and online. We are looking for a Cash Office/ Customer Service Desk Associates to join our retail team. Job Responsibilities Responsibilities of the… more
- University of Rochester (Brighton, NY)
- …with unique customer situations. + Assists with onboarding process and training of new Service Desk team members and provides team mentoring on an on-going ... + Or equivalent combination of education and experience + Previous service desk or call center experience preferred + Experience with advanced troubleshooting… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- City of New York (New York, NY)
- …Director of Service Delivery with leadership experience in application support, service desk and project management essentials. Reporting directly to the ... If you do not meet the previously mentioned civil service criteria, you will not be considered for an...while driving AI-powered innovations that improve customer experience and service quality. Responsibilities: - Leading the teams by directing… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as… more
- TEKsystems (Seneca Falls, NY)
- Description Position Overview We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing ... system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. Key Responsibilities Provide Tier 1-2 support for… more
- UNIVERSAL Technologies, LLC (Long Island City, NY)
- …related technology by responding to high-volume phone and email requests in an IT Service Desk Setting. WHO WE ARE UNIVERSAL Technologies is a Women-Owned ... MANDATORY SKILLS/EXPERIENCE + Bachelor's degree in Computer Science + Experience with Service Desk ITSM software + At least 2-4 years of experience handling a… more
- Janus Henderson Investors (Manhattan, NY)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Partner with global IT teams to ensure consistent service delivery and alignment with support standards. + Facilitate...+ Paid volunteer time to step away from your desk and into the community + Support to grow… more