- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... use of audio-visual equipment in conference rooms. + Provide "white glove" level of service at all times. + Provide secondary support to the regional properties, as… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of...provide onsite support. - Ensure high levels of customer service quality and availability by working closely with Tier… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk/desktop support… more
- TEKsystems (New York, NY)
- …business hours when coverage is needed - Strong analytic skills, outstanding customer service skills and be detail-oriented - A disciplined self -starter who is ... or professional services environment Skills Windows OS, MS Office, Customer Service , document management, iManage, legal experience, document comparison software Top… more
- City of New York (New York, NY)
- …top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication skills, ... strong analytical and problem-solving skills and resilient customer service and collaboration skills. The Help Desk ...customer service and collaboration skills. The Help Desk Associate will report directly to Deputy Director of… more
- Capital Region BOCES (Albany, NY)
- …will be granted competitive class status without the need to participate in a competitive exam. Civil Service Title: Help Desk Technician Job Number: 2026-67 ... - Schenectady City School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding...Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk… more
- Bowery Residents Committee (Manhattan, NY)
- …Monitor building entrance, make rounds to insure security of premises and answer phones. Document observations in logbook. Respond to emergencies. Provide emergency ... first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time, 37.5 hours per week + Mon-Fri 4pm-12:30am + Wed/Thur/Fri 12am-8:30am; Sat-Sun 8am-4:30pm QUALIFICATIONS: HS diploma/GED required. Good reading, writing and verbal skills. Basic… more
- IHG (Watertown, NY)
- …essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, ... one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer… more