- Insight Global (Melville, NY)
- …on a timely basis, within the guidelines of the PC Support Team and the Service Desk System processes. * Adheres to all standards for desktop\laptop and end-user ... software, and other End-User Devices and peripherals. * Works closely with the IS Service Desk to ensure the team is ready to offer second and third level… more
- City of New York (New York, NY)
- …Steelheads, to ensure optimum network performance and 24x7 high availability. - Ensure Service Desk tickets for technical support are addressed by the unit ... MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is...operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be… more
- City of New York (New York, NY)
- …relational database reporting skills using BI tools and a solid understanding of Service Desk ticketing systems and DevOps principles. This role will involve ... Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk , or as an end user will not be accepted for meeting… more
- New York State Civil Service (Melville, NY)
- …include, but are not limited to:* Provide remote technical support via the Service Desk for NYSIF staff and external customers.* Address service ... the annual Physical Inventory and hardware disposals.* Ability to engage in good customer service skills when working with end users.* Ability to lift at least 25… more
- New York State Civil Service (Albany, NY)
- …security standards;* Manage service requests and workflow using the JIRA Service Desk ticketing system; and* Perform other duties as assigned. Minimum ... The ideal candidate will demonstrate a high level of integrity, strong customer service skills, and the ability to perform technical work on complex projects. Duties… more
- New York State Civil Service (Albany, NY)
- …cloud implementations;* Manage service requests and workflow using the JIRA Service Desk ticketing system; * Supervise and mentor junior cloud engineers, ... The ideal candidate will demonstrate a high level of integrity, strong customer service skills, and the ability to perform technical work on complex projects. Duties… more
- CUNY (New York, NY)
- …and maintains the University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Architect.** **CONTRACT… more
- CUNY (New York, NY)
- …maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Infrastructure Engineer.**… more
- St. Lawrence University (Canton, NY)
- …training, and support student employees while working at cash registers and the front service desk . Train full-time employees on the operation of the POS and ... standard sales associate duties, such as providing excellent customer service , assisting with inventory and merchandising, and supporting point-of-sale operations… more