- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's ... as needed. To view the complete job description, go tohttp://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/and view the Job Description for **IT Infrastructure Engineer.**… more
- St. Lawrence University (Canton, NY)
- …training, and support student employees while working at cash registers and the front service desk . Train full-time employees on the operation of the POS and ... standard sales associate duties, such as providing excellent customer service , assisting with inventory and merchandising, and supporting point-of-sale operations… more
- New York State Civil Service (Albany, NY)
- …Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and ... to, the following: * Review and respond to IT Service Management (ITSM) system incident and request tickets within...to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade… more
- CUNY (New York, NY)
- …and maintains the University's network, the enterprise Data Center, and the CUNY Service Desk . Additionally, CIS manages the processes that safeguard the ... and resolves defects - Provides technical support and troubleshooting within defined service level agreements - Provides solutions to a variety of technical problems… more
- New York State Civil Service (Brooklyn, NY)
- …Receive and professionally and courteously address desktop support calls transferred by the Service Desk .* Monitor ITSM work queues to ensure timely and ... are not limited to:* Review and respond to IT Service Management (ITSM) system incident and request tickets within...to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information… more
- Ross Stores, Inc. (Hempstead, NY)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... all Associates understand and can execute emergency operating procedures\. **Customer Service :** * Treats all Customers, Associates, and other leaders with respect\.… more
- New York State Civil Service (Latham, NY)
- …and* Participate in On Call rotation with Primary responsibilities that include taking calls from Service desk after business hours (7 pm - 7 am) to remotely ... to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade...to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information… more
- Ross Stores, Inc. (Riverhead, NY)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... Customers\. + Assists in the facilitation of monthly safety meetings\. **Customer Service :** + Treats all Customers, Associates, and other leaders with respect\. +… more
- Capgemini (NY)
- …Automation and AI technologies. The ideal candidate will bring a strong understanding of Service Desk , End User Computing & End user Experience , Client facing ... model ( on/near and offshore). **Key Responsibilities:** Coordinate staffing and service delivery across assigned locations Maintain appropriate levels of coverage… more
- OEC Group (Queens, NY)
- …of high-quality services. + Create and maintain knowledge base for internal IT (team and service desk ) and end-user usage. + Manage the assets and lifecycle of ... the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will...System Management. + Team Leadership. + Lead IT ERP Service Operations. + Drive Continuous Improvement. About the Position:… more