- GuideOne Insurance (New York, NY)
- …containerization strategies using Kubernetes (AKS, EKS) to improve scalability and portability. ITSM, Service Desk & End User Computing + Lead ITSM practices ... such as ServiceNow, BMC Remedy, or equivalent. + Oversee enterprise service desk , end user devices, identity & access management, and collaboration platforms… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on the basis of… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on the basis of… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on the basis of… more
- CAI (Albany, NY)
- …program documentation. + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. + Isolate problem trends and ... creating comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and handle… more
- SUNY Morrisville (Morrisville, NY)
- …2+ years of experience working with professional grade audiovisual equipment and/or service desk computing support. Additional Information: SUNY Morrisville is ... system design, and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support): + Provide technical support for end-users, including… more
- City of New York (New York, NY)
- …six months of full-time mainframe, mini-computer or LAN/WAN computer operations experience or service desk / desk top support experience acquired in the past ... one year and three months; or (b) graduation from an approved technical school (approximately 675 hours) with a specialization in mainframe/mini-computer operations and/or technical support acquired in the past five years and three months; or (c) currently… more
- Delaware North (Buffalo, NY)
- …house including administrative team members. **More about you** + 1 year of guest service , front desk and/or back of the house hospitality experience required ... in Buffalo, New York. The Westin is Buffalo's only full- service four-diamond hotel. This is an opportunity to develop...operations teams. + Coordinate daily responsibilities with the front desk and housekeeping staff to ensure the highest levels… more
- University of Rochester (Rochester, NY)
- …visitors. Works under close supervision. **POSITION SUMMARY:** Assistant to Customer Service /Information Desk Ambassadors at Strong Memorial Hospital lobbies. ... Behavioral Health). The main focus is on superior customer service and exceeding expectations of all that we have...visitors are greeted at the main lobby/information kiosk or desk and directed appropriately to locations throughout the hospital.… more
- OEC Group (Queens, NY)
- …+ Act as L2 support as the US part of a global 14/5 operation, front by Service Desk (L1) + Monitor and maintain the service health and availability + ... for professional growth and so much more! You will be the regional service owner/technical project manager for OEC Group's digital B2B service (Customer… more