- ERCOT (Taylor, TX)
- …industry today and in the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management managed services providers to ... to help provide best in class services to end users. Leads the service desk operations area that supports IT Operations as well as internal and external… more
- Fotona (Irving, TX)
- …to R&D, unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in ... Irving, Texas. The Service Desk Agent will be a key...Irving, Texas. The Service Desk Agent will be a key team player of...providing support for our customers around the US. The Service Desk Agent will receive, screen, respond… more
- CAI (Austin, TX)
- …R6036 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... needed to solve requests. **Job Description** We are looking for a customer service -oriented Service Desk Analyst to provide Level 1 technical support to… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone ... and improve First Call Resolution of requests and incidents within the Service Desk . + Available for after hours and on-call support as needed to maintain… more
- Public Storage (Plano, TX)
- …New York Stock Exchange. **Job Description** **Public Storage** is looking for a **Senior IT Service Desk Technician** to join our team. The Sr IT Service ... Desk Technician will provide level 2 telephone and service desk technical support to field and corporate users related to hardware, software, and network.… more
- Cayuse Holdings (Austin, TX)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... of software and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service and live incoming calls. +… more
- Insight Global (Farmers Branch, TX)
- …a customer-first mindset when interacting with all end users. This role will report to Service Desk Supervisor What will you do? Day to day technical and ... Diploma or equivalent. 3 to 5 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative Experience supporting Apple… more
- Cayuse Holdings (Austin, TX)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5) years… more