- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …and trend analyses. **Minimum Qualifications** + HS Diploma + 0-1 years of customer service and/or help desk experience. + **Candidates must have an active ... for multiple applications. Performs basic user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage, documents the problem,… more
- Capgemini (Austin, TX)
- …Team and therefore works closely with Incident Management, Problem Management, Change Management, Service Desk Capgemini Service Tower Management Leads, ... they are managed and communicated within the scope of Service Level Agreement, securing that all engaged parties perform...recovery invocation scripts; * Manage the process of the service restoration or impact reduction; * Ensures that cross… more
- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management initiatives within a regulated financial services environment. The IT Governance… more
- RTX Corporation (Greenville, TX)
- …2 AP Customer Service Team + Will work complex tickets from the Customer Service Desk (Internal & external) + Work support tickets and other items escalated ... be responsible for supporting Accounts Payable Tier 2 Customer Service . RTX AP Tier 2 Customer Service is responsible for resolving complex service tickets… more
- Lowe's (Midlothian, TX)
- …cash in the bank, and handles register pulls and loans Monitors Customer Service desk activity, supporting when needed Validates readiness of all delivery ... team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities Empowers others to make decisions… more
- Ross Stores, Inc. (Dallas, TX)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... all Associates understand and can execute emergency operating procedures\. **Customer Service :** * Treats all Customers, Associates, and other leaders with respect\.… more
- AireSpring (Dallas, TX)
- …DHCP, VLANs, SNMP, etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred Experience + Prior ... Security which has earned its stellar reputation by taking service and support to the next level, delivering an...industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and… more
- Ross Stores, Inc. (San Antonio, TX)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... Customers\. + Assists in the facilitation of monthly safety meetings\. **Customer Service :** + Treats all Customers, Associates, and other leaders with respect\. +… more
- US Bank (Irving, TX)
- …self- service framework aimed at improving employee satisfaction and reducing service desk contact volumes. This includes leveraging emerging technologies ... business results using business metrics, key performance indicators design systems, service blueprints, and reusability. + Technical know-how understands the product… more
- Serco (Fort Bliss, TX)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more