- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- CACI International (VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk and endpoint management to enable the DoD customer's IT ... to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- Insight Global (Richmond, VA)
- …orally and in writing Provide, maintain and follow technical documentation Windows 11 SCCM Service Desk Ticketing System Active Directory Bachelors Degree Okta ... fast-paced work environment. IG needs individuals who are passionate about customer service and have experience as an advanced Desktop Support Technician. The role… more
- Insight Global (Henrico, VA)
- …management. Performing firewall hardware break/fix replacements and upgrades as needed. Monitoring Service Desk incident and request tickets, taking ownership of ... of network procurement and development efforts Establish connectivity and uptime service level agreements Be knowledgeable about and supportive of Administrative… more
- Serco (Chesapeake, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based… more
- Serco (Chesapeake, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- Evolent (Richmond, VA)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... and timely resolution of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and update documentation related to… more