- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... service desk support and operations. + One of the following certifications is required: ITIL Certification, Security+, PMP Certification **Preferred… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One of the following certifications is required: ITIL Certification, Security+, PMP Certification **Preferred… more
- US Courts (Alexandria, VA)
- …matter expert may be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track and resolve software/hardware ... US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users along with technical support in installing and… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One of the following certifications is required: ITIL Certification, Security+, PMP Certification **Preferred… more
- TEKsystems (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... Additional duties will include: Provide great and prompt customer service to DTRA personnel by assisting them with IT-related...Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network and the… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... throughout the NCR. You will lead a large team of IT Field Service , Cybersecurity, SMEs, Networking personnel, and other support personnel to collaborate closely… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure +… more
- Robert Half Office Team (Chantilly, VA)
- …customer service and satisfaction. Requirements * Proven experience in a customer service or front desk role. * Proficiency in Microsoft Office Suite, ... Description We are looking for a dedicated Customer Service Representative to join our team in Chantilly,...to join our team in Chantilly, Virginia. The Customer Service Representative will be the first point of contact… more
- HCA Healthcare (Salem, VA)
- …office service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases. d) Documents interactions with ... i) Serves as a subject-matter expert for provider support to the Service Desk Community. **3. Access: HCA-IT&S, Inc.** a) Collects, validates, and appropriately… more
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