- Tyto Athene (Fort Belvoir, VA)
- …as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be ... integrations. + Provide Tier III support and work with Desktop Support/Help Desk personnel, both internal and external (vendors), to provide resolutions for users… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0417 ... \#MARSCareers **Skills:** + English + Hardware Installation + Help Desk /IT Services **What you can expect from us:** **Together,...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc. Responsible for the ... Applications and/or Services (Hardware & Software). - Prioritize and respond to Service Desk requests within the parameters set forth by NEXCOM SLAs. - Monitors… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle...Exceptional customer service skills with the ability to multitask + Excellent… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …overall user environment in areas such as but not limited to Identity Management Service Desk applications Asset Management etc. Serves as a liaison between the ... following: At least one specialized application, such as, Asset Management, Help Desk Software, Identity Management, etc., that support an end user environment;… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... for the monitoring and maintenance of network systems, including LANs, WANs, Internet, intranet, wireless. Responsible for managing and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …support** , resolving escalated technical issues effectively and efficiently. + Respond to service desk escalations using tools like **ServiceNow** or **NETS** ; ... **Job Family:** IT Infrastructure and Operations **Skills:** IT Help Desk ,Linux,Microsoft (MS) Active Directory (AD),System Administration,Windows 10 **Certifications:** CompTIA… more
- CACI International (Springfield, VA)
- …products and/or infrastructure components. Communicates promptly on progress. * Engages other service desk resources or appropriate service resources to ... work - 12 hour shifts 0600-1800 Position Responsibilities: * Monitors and tracks service impacting changes in the Enterprise infrastructure * Works with Service … more
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