- CACI International (VA)
- …leadership team to support the DHS customer and their needs * Support Service Desk operations, create reports and dashboards, and coordinate support as ... practice areas to support strategic discussion and direction in evolving the service catalog, self- service capabilities, CMDB, asset, incident, problem, change, … more
- CACI International (VA)
- …enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and life cycle support for ... Technical Writer Job Category: Service Contract Act Time Type: Full time Minimum...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a… more
- CACI International (VA)
- …enterprise service delivery model, providing enhanced enterprise IT capabilities, global service desk , local field services, and life cycle support for ... We are seeking a highly motivated and experienced Power BI Developer to service the needs of multiple EITaaS capability teams, for this Dept. of the… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- Alaka'ina Foundation Family of Companies (Newport News, VA)
- …to create a ticket that describes the work to be performed. + Operate the Service Desk with Tier II systems support, to include providing on-site services for ... + The individual shall provide desktop support services, respond to, and resolve service requests. + The ability to enter tasks into the Remedy action request… more
- HCA Healthcare (Richmond, VA)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...documented, and issues escalated as needed. + Adheres to service management operational policies and best practices, contributing to… more
- Serco (Virginia Beach, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change… more
- Defense Logistics Agency (Fort Belvoir, VA)
- …level. Perform Contracting Officer's Technical Representative duties in support of Service Desk Management to include analyzing, developing, scheduling, and ... GS-11 level or equivalent under other pay systems in the Federal service , military or private sector. Applicants must meet eligibility requirements including… more
- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT… more
- Cognizant (Richmond, VA)
- …Lead large transformation programs in application and infrastructure spaces, including service desk transitions (L2/L3), testing, and infrastructure transitions. ... In this high-impact role, you will lead large-scale, complex, multi- service transformation programs for marquee clients. You will be...* Handle multiple service lines, drive conflict management and negotiation, and act… more