- University of Rochester (Albany, NY)
- …Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. ... network, including on-site and off-site locations. + Represents the Service Desk support areas for new services...School diploma or equivalent and 2 years of customer service or other relevant experience required + Associate… more
- Empire State University (NY)
- …with SUNY Empire policies. + Provide Tier 2 support for Technical Support Specialists and Service Desk teams. + Contribute to knowledge base and Tier 2 self-help ... balance technical expertise with a strong focus on customer service . The Systems Administrator will work closely...documentation. Job Requirements: Required Qualifications: + Associate degree from a regionally accredited college or university… more
- VCA Animal Hospitals (Latham, NY)
- …Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager/ Administrator , the Client ... **Client Service Supervisor** VCA Shaker Animal Hospital is seeking...development and delivery of employee evaluations for the front desk with hospital manager. * Assist in the development,… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes that safeguard the University's ... (JNCIA) issued by Juniper Networks; **and/or** **K.** Microsoft Certified: Azure Administrator Associate issued by Microsoft; **and/or** **L.** NetApp Certified… more
- New York State Civil Service (Albany, NY)
- …support and training to ensure consistent system performance; monitors help desk metrics and resolves escalated issues affecting EMS operations. Minimum ... the efficiency and effectiveness of the system, business process, or product or service to fulfill the business requirements; describing in a written document what… more
- Guthrie (Corning, NY)
- …Licenses/Certifications: + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + ... and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve… more
- Guthrie (Corning, NY)
- …Licenses/Certifications: + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + ... and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and resolve… more
- Project Renewal, Inc. (Bronx, NY)
- …customer service / relationship management skills Preferred Qualifications + Associate degree + Knowledge of clinical procedures usually obtained from a ... for the Medical Office Coordinator position! Reporting to the Assistant Administrator of Clinic Operations in the Healthcare Department, the Medical Office… more
- Callen-Lorde Community Health Center (New York, NY)
- …of dental services, including patient pre-screening, treatment planning, front desk operations, referrals, and billing procedures. + Oversee provider scheduling, ... strategies to enhance patient access and case completion. + Resolve patient service concerns in accordance with organizational policies and dental board standards.… more
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